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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 814 COMPANY RESPONSES
  • 830 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
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Pillar To Post

Household Services
  • 0 ISSUES RESOLVED
  • 34 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $11.1K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Website
Turnaround Time
  • Had a nice car 1
  • Very nice husband and wife owners 1

Customers don't like

  • Poor or not inspected properly3
  • Lack of awareness of what to test3
  • Arrogant attitude2
  • Quality2
  • Loss of money property and caused stress2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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