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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 813 COMPANY RESPONSES
  • 829 TOTAL REVIEWS
3.2
Customer service
Website
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Horrible customer service7
  • Lack of caring7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
Delete
  • 0 ISSUES RESOLVED
  • 435 TOTAL REVIEWS
  • $21.9K CLAIMED LOSSES
  • $121 AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
  • Information found 3
  • I found an address that i needed 1
  • Promise 1
  • Promptly refunded the disputed charge 1
  • Speed 1

Customers don't like

  • Charged my card without knowing7
  • Being ripped off6
  • False advertising not as promised5
  • No resolution5
  • False information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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