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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 824 COMPANY RESPONSES
  • 840 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Turnaround Time
Diversity of Products or Services
  • Initial contact 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3
  • Were quick to install 2

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Way the installation went and the end product3
  • Job quality3
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National Floors Direct

Household Services
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Turnaround Time
Diversity of Products or Services
  • 3rd party installers are nice 1

Customers don't like

  • Customer service2
  • Will not allow my new floors issues to be fixed1
  • People answering the phone calls1
  • High pressure sales tactics1
  • Cancellation policy1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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