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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 600 COMPANY RESPONSES
  • 781 TOTAL REVIEWS
2.8
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job9
  • Way the installation went and the end product7
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Mr Appliance

Household Services
  • 0 ISSUES RESOLVED
  • 78 TOTAL REVIEWS
  • $6.9K CLAIMED LOSSES
  • $361 AVERAGE LOSS
1.2
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Temporary repair got my washer working 1
  • That they could come the next day 1

Customers don't like

  • No follow up and bogus repairs4
  • Anything about them3
  • Inadequate service expertise3
  • Terrible attitudes3
  • Unethical people2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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