Start a new comparison

Empire Today

Has verified representatives

Not enough votes

  • 8 ISSUES RESOLVED
  • 839 COMPANY RESPONSES
  • 856 TOTAL REVIEWS
Rank
60 out of 1554
in Household Services category
Rating Details
Customer service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
132 reviews
2.2
113 reviews
1.7
82 reviews
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 317 TOTAL REVIEWS
Rank
23 out of 179
in Flooring and Tiling category
Rating Details
Customer service
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    17
  • SUCCESSFUL
    94%
  • AVG CALL DURATION
    04:27
  • ISSUES RESOLVED
    13%
Top Products and Services
1.7
56 reviews
2.2
52 reviews
1.9
28 reviews
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Empire Today vs Luna Flooring?

Terms of Service
Post Comment
Cancel
Anonymous
#1481504

They are the same as far as I am concerned. Empire installed carpet for me years ago and I had the same problem.

That is why I chose Luna this time.

Not knowing that they had merged. I will never buy any kind of flooring from either one of them.

Anonymous
Essex, Maryland, United States #1333744

These two stores are owned by the same company. The are the same thing

Anonymous
#1325829

Well Folks, Luna and Empire are the exact same company. Same products, same sales reps, and same warehouse. Just the marketing is different...

Anonymous
to Rodney #1445284

Luna and Empire are both owned by H.I.G Capital, an investment firm. Some back end support such as credit processing and warranty claims are handled by one office.

However, their sales operations, by law, remain separate. Product offerings are different as well. The myth of Empire "owning" Luna is perpetuated by Empire sales reps, who tell prospects that "We own Luna.

We're the same company with the same stuff so you don't need to see those guys". They're actually fierce competitors.

Anonymous
to Chris #1500605

Empire does own Luna: http://www.chicagobusiness.com/article/20120206/NEWS07/120209871/empire-buys-rival-carpet-seller-luna.

Top Rated Empire Today Reviews

Show more

Top Rated Luna Flooring Reviews

Show more