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Empire Today

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 569 COMPANY RESPONSES
  • 771 TOTAL REVIEWS
2.8
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 2
  • Were quick to install 2
  • People were very courteous 2

Customers don't like

  • Customer service14
  • Lack of caring9
  • Horrible customer service8
  • Quality of the job8
  • Way the installation went and the end product7
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Luna Flooring

Household Services
  • 1 ISSUES RESOLVED
  • 232 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.5
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Speed 2
  • Installers worked hard 2
  • Next day installation 2
  • Sales pitch 1
  • Salesman was very friendly 1

Customers don't like

  • Customer service14
  • Salesman8
  • Everything was a disaster6
  • Given the runaround6
  • Given the run around5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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