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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 813 COMPANY RESPONSES
  • 829 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Turnaround Time
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
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Long And Foster Home Warranty

Household Services
Has verified representatives
  • 0 ISSUES RESOLVED
  • 4 COMPANY RESPONSES
  • 23 TOTAL REVIEWS
  • $8.3K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.2
Customer service
Staff
Reliability
Turnaround Time
Diversity of Products or Services
  • Claims processing agent after i escalated 1
  • Dealing with the hvac company monster tech 1

Customers don't like

  • Customer service3
  • Time consuming3
  • Follow up2
  • Not willing to work with us on problems1
  • Total lack of response to problems1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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