PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Landmark Home Warranty and Empire Today as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Empire Today

Empire Today

Has verified representatives
2.8
Landmark Home Warranty
Empire Today

Landmark Home Warranty and Empire Today Overview

Total reviews
45
876
Company responses
3
862
Issues resolved
0
8

Empire Today was first mentioned on PissedConsumer on Jan 23, 2008 and since then this brand received 876 reviews. It is 831 reviews more than Landmark Home Warranty received since Apr 12, 2012. Empire Today responds to reviews and communicates with its consumers more often than Landmark Home Warranty. Empire Today customer service team contacts its customers via PissedConsumer.com in 98 percent of cases.

Landmark Home Warranty and Empire Today Consumer Ratings

Rank
114 out of 1665 in Household Services category
13 out of 286 in Flooring and Tiling category
Warranty
84 in category
No votes
Customer service
91 in category
No votes
Exchange, Refund and Cancellation Policy
68 in category
No votes

Landmark Home Warranty and Empire Today Rating Details

Warranty
1.2 (24 reviews)
No votes
Reviewer's quote

he worst home warranty company ever!! Don’t trust this company! I had a leaking fridge. The contractor said that the fridge is very old, he couldn’t fix it and it needs to be replaced. He cleaned it and said that if I will have the same problem I need to call to the home warranty company and they...

Natalia T

...She said that all she needed to do was look up the warranty for the Empire Today Pet Friendly Pup Pet Urine Protection Carpet. Amazingly enough, she was having computer problems. She promised to send her information to me via email and I would get a return call from her the next day...

PissedConsumer1114810
Customer service
1.5 (24 reviews)
No votes
Reviewer's quote

...Awful communication and bad service. Definitely not a customer centric company..

PissedConsumer1553061

...At that point I stated, no this is bad customer service and will not contact Empire for any carpet needs in the future..

Susan R
Exchange, Refund and Cancellation Policy
1.3 (23 reviews)
No votes
Reviewer's quote

On this day 06 November 2017, I called a technician for the second time because my garage door does not open as rated by maker and opens on its own. The technician replaced the wiring and the circuit board and it still does not work as directed. It will not open unless you stand in front of it and...

PissedConsumer1127094

My mom had flooring put in on 11/25.1-There is a gap between the kitchen and living room.2- We had to wait 12 hrs in my mom's room with no access to the bathroom. My mom had to use the restroom in a waste basket. She is 76 years old.3- The area was left with glue on the flooring in the past the...

Dana B

Landmark Home Warranty and Empire Today Pros and Cons

Pros
  • Local customer service rep
  • Was recommended by family prestigious real estate agent
  • Sales pitch
  • Initial contact
  • Ripped me off and still lying to me
  • People were very courteous
Cons
  • Always looking for a way out of paying a claim
  • Customer service
  • Strong arm practices
  • Horrible customer service
  • Lack of caring
  • Quality of the job

Landmark Home Warranty and Empire Today Most Positive Reviews

Top rated reviews
5

This is Jolie Mwajuma 1273n aster pl boise id 83704 i need service to my home please help the phone service is not...

5

They installed carpet in the second floor of my home. I also used them for vinyl plank flooring in my basement, and...

Landmark Home Warranty and Empire Today Most Critical Reviews

Lowest rated reviews
1

I hope you are reading this before you buy and not after like myself. Had I read some of these negative reviews, I proba...

1

I have been duped by Empire carpet recently. I felt pity on this lame salesman and was conned into buying a so called Me...

Landmark Home Warranty and Empire Today Latest Reviews

Recent published reviews
1

They will do anything to weasel out of any coverage.

Read all 45 reviews
1

My mom had flooring put in on 11/25.
1-There is a gap between the kitchen and living room.
2- We had to wait 12 hrs in my...

Read all 866 reviews

Landmark Home Warranty and Empire Today Products and Services

Most reviewed product and services
  • Landmark Home Warranty Warranty (11 reviews)
  • Landmark Home Warranty Home Warranty (7 reviews)
  • Landmark Home Warranty Homeowners Policy Claim (5 reviews)
  • Empire Today Installation (132 reviews)
  • Empire Today Flooring (115 reviews)
  • Empire Today Carpet Installation (88 reviews)