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Empire Today

Household Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 601 COMPANY RESPONSES
  • 785 TOTAL REVIEWS
2.9
Customer service
Staff
Website
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Were quick to install 2

Customers don't like

  • Customer service14
  • Horrible customer service9
  • Lack of caring9
  • Quality of the job9
  • Way the installation went and the end product7
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Home Depot

Supermarkets and Malls
  • 9 ISSUES RESOLVED
  • 1602 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.2
Customer service
Staff
Website
Diversity of Products or Services
  • Location of store 10
  • Product availability 6
  • Friendly personnel 5
  • Service at the store 5
  • Product selection 5

Customers don't like

  • Lack of customer service43
  • Unwilling to fix problem19
  • Customer service10
  • Waste of time7
  • Policy6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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