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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 821 COMPANY RESPONSES
  • 837 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • People were very courteous 3
  • Originally liked salesperson - 3
  • Came to my home 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Way the installation went and the end product3
  • Job quality3
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HMS Home Warranty

Household Services
  • 2 ISSUES RESOLVED
  • 241 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Turnaround Time
  • Prompt response to calls 2
  • Noy much 1
  • Hotel option 1

Customers don't like

  • Run-around9
  • Run around and lies5
  • Uncovered repairs4
  • Non caring for customer4
  • Worthless warranty coverage3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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