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Empire Today

Household Services
Has verified representatives
  • 5 ISSUES RESOLVED
  • 814 COMPANY RESPONSES
  • 830 TOTAL REVIEWS
3.2
Customer service
Staff
Reliability
Website
Turnaround Time
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 3
  • People were very courteous 3
  • Originally liked salesperson - 3

Customers don't like

  • Lack of caring8
  • Horrible customer service7
  • Quality of the job4
  • Job quality3
  • Way the installation went and the end product3
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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 500 TOTAL REVIEWS
  • $420K CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Turnaround Time
  • Will never use again 11
  • Will never use 8
  • First couple of years 4
  • Warranty price 2
  • Website 2

Customers don't like

  • Lack of concern and incompetence10
  • Lack of concern9
  • Coverage exclussions6
  • Customer service reps6
  • Warranty5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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