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Empire Today

Household Services
Has verified representatives
  • 3 ISSUES RESOLVED
  • 580 COMPANY RESPONSES
  • 771 TOTAL REVIEWS
2.8
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Initial contact 4
  • But not to repair it 4
  • Came to my home 2
  • Were quick to install 2
  • People were very courteous 2

Customers don't like

  • Customer service14
  • Lack of caring9
  • Horrible customer service8
  • Quality of the job8
  • Way the installation went and the end product7
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First American Home Warranty

Household Services
  • 1 ISSUES RESOLVED
  • 429 TOTAL REVIEWS
  • $300K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Will never use again 9
  • Will never use 7
  • First couple of years 4
  • Some people in customer service seem really nice 2
  • Warranty price 2

Customers don't like

  • Lack of concern21
  • Customer resolution15
  • Customer care14
  • Lack of concern and incompetence12
  • Customer service10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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