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Empire Today

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Not enough votes

  • 8 ISSUES RESOLVED
  • 839 COMPANY RESPONSES
  • 856 TOTAL REVIEWS
Rank
60 out of 1551
in Household Services category
Rating Details
Customer service
Staff
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
1.5
132 reviews
2.2
113 reviews
1.7
82 reviews

Fifty Floor

Has verified representatives

Not enough votes

  • 3 ISSUES RESOLVED
  • 78 COMPANY RESPONSES
  • 192 TOTAL REVIEWS
Rank
95 out of 2597
in Construction and Repair category
Rating Details
Customer service
Staff
Reliability
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    16
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    05:02
  • ISSUES RESOLVED
    0%
Top Products and Services
1.6
75 reviews
2
31 reviews
No votes
15 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Empire Today vs Fifty Floor?

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Anonymous
#1382703

Empire uses subpar products and bad contractors. I have had carpet from empire for about 2 years and it looks like its been in the house for 10 years because of the wear patterns.

I was told it was durable and would take heavy traffic.

We dont tend to wear shoes in the house, have a 15lbs dog and a 5 year old who travels the house but I feel it shouldn't be this bad. Exspecially for what we paid.

Anonymous
to Brian #1439198

My sentiments exactly.

Anonymous
#1381046

Empire today is a terrible terrible company DO NOT USE THEM

Anonymous
Kernersville, North Carolina, United States #1308062

I think people need to watch Empire's sales reps. I had them out for a pricing on 2 rooms total of 494 SF.

Now I had already let them do my home for flooring and it was more than 494 SF and it only cost me $4K. I was good with that and things went well. BUT not this time. I ordered a vinyl laminate wood flooring and the sales rep gave me a price of $11,365.00 and I dropped.

It doesn't take a genius to know that was wrong. It wasn't even real wood. So I called back and the kid told me his boss said I could have it for $8K and some change. again, I'm still numb.

I knew then it was a total rip off. So I will never recommend or use them again.

So now I'm getting my flooring from Lumber Liquidators $4100.00. More like it.

Anonymous
#1276383

I only used 50 Floor. But I felt I needed to write about not getting the full picture explained in terms of their 12 month no interest deal with Wells Fargo.

I was charged 27.99 % on my flooring because I was 3 weeks late at the near end of the contract. I still thought I had 3 weeks. I had been making double payments every month. Well after I made the 2nd to last payment I got charged $534.00 in interest.

I had not done a deal like this before and myself and my boyfriend were under a total different impression of theirs. The whole explanation was not so clear. But you cannot fight the Big Boys. Be very careful and make sure the salesman is very clear.

BUYER BEWARE !!

Breeze, ***, Ga.

Anonymous
to Anonymous Ocala, Florida, United States #1339645

Your first tip should have been Wells Fargo, a bank known for being part of the housing crash in 2008 and more recently for ripping off its own customers. I wouldn't trust anything to Wells Fargo. Sorry you had to learn the hard way.

Anonymous
Gastonia, North Carolina, United States #1249266

Looking to compare laminate flooring with 50floor or Empire..any experience with these two companies & product? Located outside Charlotte

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