PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Empire Today and Fifty Floor as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Empire Today

Empire Today

Has verified representatives
2.8
Fifty Floor

Fifty Floor

Has verified representatives
3.2
Empire Today
Fifty Floor

Empire Today and Fifty Floor Overview

Total reviews
876
236
Company responses
862
121
Issues resolved
8
4

Empire Today was first mentioned on PissedConsumer on Jan 23, 2008 and since then this brand received 876 reviews. It is 640 reviews more than Fifty Floor received since Oct 31, 2014. Empire Today responds to reviews and communicates with its consumers more often than Fifty Floor. Empire Today customer service team contacts its customers via PissedConsumer.com in 98 percent of cases. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Fifty Floor customer support team than with Empire Today customer service.

Empire Today and Fifty Floor Consumer Ratings

Rank
13 out of 286 in Flooring and Tiling category
10 out of 286 in Flooring and Tiling category
Customer service
No votes
No votes
Diversity of Products or Services
No votes
No votes
Product or Service Quality
No votes
No votes

According to consumer ratings and reviews, Fifty Floor ranks 3 points higher in the Flooring and Tiling category than Empire Today.

Empire Today and Fifty Floor Rating Details

Customer service
No votes
No votes
Reviewer's quote

...At that point I stated, no this is bad customer service and will not contact Empire for any carpet needs in the future..

Susan R

DO NOT USE 50 FLOORS The work and customer service have been subpar. We had some flooring replaced (only 500 sq ft) in mid April. They installed boards that were mis-colored and chipped...

Ken P
Diversity of Products or Services
No votes
No votes
Reviewer's quote

The sales person would not quote me a price on the flooring itself or installation. Now that I know others who had flooring put in from someone else that cost was broken down. There's not way I got a discount or free installation. Your advertising is so misleading.. I wish I had researched it more....

Phyllis M

They were 3 weeks late for installation. Then when they arrived for installation they did not have enough carpet for our master bedroom closet. Thus we now have no flooring in our master closet and have wood strips with nail heads exposed. They are unsure when they can come install the carpeting...

Van P
Product or Service Quality
No votes
No votes
Reviewer's quote

Empire Carpet installation is not a good experience.The Empire Carpet salesman assured us that as long as all furniture drawers were empty, the installers would disassemble and more the furniture as needed, all part of the price.As it turned out, Empire Carpet installation personnel will...

bill s

...The quality of the carpet is very nice and we have no complaints about that, but the laminate is an entirely different story. In the beginning we were very mislead by our salesman who no longer works for the company..

Karla W

Empire Today and Fifty Floor Pros and Cons

Pros
  • Initial contact
  • Ripped me off and still lying to me
  • People were very courteous
  • Installers
  • Product choice
  • Came to my home
Cons
  • Horrible customer service
  • Lack of caring
  • Quality of the job
  • Unsatisfied
  • Installation
  • Deplorable customer service

Empire Today and Fifty Floor Most Positive Reviews

Top rated reviews
5

They installed carpet in the second floor of my home. I also used them for vinyl plank flooring in my basement, and...

5

All I can say is Wow! Floors look awesome and I'm glad I went with laminate. Salesman knew a lot and we are so...

Empire Today and Fifty Floor Most Critical Reviews

Lowest rated reviews
1

I have been duped by Empire carpet recently. I felt pity on this lame salesman and was conned into buying a so called Me...

1

August 8: salesman and order.
August 20: no contact from company. I called and made the order.
Sept 7: Installation day.
Se...

Empire Today and Fifty Floor Latest Reviews

Recent published reviews
1

My mom had flooring put in on 11/25.
1-There is a gap between the kitchen and living room.
2- We had to wait 12 hrs in my...

Read all 866 reviews
5

The floors are great, but the customer service is terrible. I am tryi
ng to get in touch with the president and ceo of 50...

Read all 123 reviews

Empire Today and Fifty Floor Products and Services

Most reviewed product and services
  • Empire Today Installation (132 reviews)
  • Empire Today Flooring (115 reviews)
  • Empire Today Carpet Installation (88 reviews)
  • Fifty Floor Flooring Installation (87 reviews)
  • Fifty Floor Installation (31 reviews)
  • Fifty Floor Customer Care (16 reviews)