PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Empire Plumbing and Plumbforce Direct as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Empire Plumbing
Plumbforce Direct

Empire Plumbing and Plumbforce Direct Overview

Total reviews
7
194
Company responses
0
0
Issues resolved
0
0

Empire Plumbing and Plumbforce Direct Consumer Ratings

Rank
145 out of 295 in Plumbing category
23 out of 295 in Plumbing category
Customer service
No votes
20 in category
Reliability
No votes
18 in category
Product or Service Quality
No votes
16 in category
Turnaround Time
No votes
19 in category

Empire Plumbing and Plumbforce Direct Rating Details

Customer service
No votes
1.5 (94 reviews)
Reviewer's quote

No items

...No concept of customer service or professionalism..

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Reliability
No votes
1.6 (85 reviews)
Reviewer's quote

No items

Plumbforce Direct - Do not give this company any money. Their customer service is a joke. I paid them £650 to fix a leak which I discovered the next day was not fixed .. but when you call them to let them know that there is still a problem (i told them its an emergency because my floor was flooded)...

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Product or Service Quality
No votes
1.6 (82 reviews)
Reviewer's quote

No items

...When I tried to explain all this to their customer service manager, he said that it was not their responsibility and that I would need to hire one of their plumbers again to redo the work..

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Turnaround Time
No votes
1.9 (81 reviews)
Reviewer's quote

No items

They were quick in the beginning to give me an attractive quote, which I confirmed, but when the plumber showed up the first time, that quote of 84GBP suddenly flew out the window and increased to 235GBP!! Why? Because of "unusual extra parts" needed - I checked and the only extra parts needed were...

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Empire Plumbing and Plumbforce Direct Pros and Cons

Pros
No votes
  • Fast emergency plumber
  • 5 star service
  • Great service and great staff
Cons
No votes
  • Rip off stay away
  • Avoid this company
  • Keep away from this company

Empire Plumbing and Plumbforce Direct Most Positive Reviews

Top rated reviews
No votes
5

My boiler stopped working last night and called a few companies who failed to show but after calling plumbforce they...

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No votes
5

plumbforce direct really helped my mum out at 2 o'clock in the morning with a bad water leaking coming through her kitch...

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Empire Plumbing and Plumbforce Direct Most Critical Reviews

Lowest rated reviews
No votes
1

The plumber came to look at my boiler, quoted £470 to fix it and ASSURED it would be working. Given the urgency, i agree...

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No votes
1

I was charged £90 on the spot for a call out by a supposed “engineer” but have received no quote or follow-up after 5...

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Empire Plumbing and Plumbforce Direct Latest Reviews

Recent published reviews
No votes
1.7

Clueless, so called plumbers, always late or no show, ridiculous prices, guarantee on works completed means nothing. Wil...

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No votes
No votes

Dear all,
I found this on Thomson Local, which Plumbforce Direct regularly posts fake reviews on to dilute the real ones....

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Empire Plumbing and Plumbforce Direct Products and Services

Most reviewed product and services
No votes
  • Plumbforce Direct Plumbing Service (82 reviews)
  • Plumbforce Direct Customer Care (18 reviews)
  • Plumbforce Direct Repair (15 reviews)