PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Turkish Airlines and Emirates Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Turkish Airlines
Emirates Airlines

Turkish Airlines and Emirates Airlines Overview

Total reviews 2364 814
Company responses 0 0
Issues resolved 27 5

Turkish Airlines and Emirates Airlines Consumer Ratings

Rank
86 out of 512 in Airlines and Air Transport category
44 out of 512 in Airlines and Air Transport category
Customer service
No votes
49 in category
Exchange, Refund and Cancellation Policy
No votes
71 in category
Product or Service Quality
No votes
37 in category
Price Affordability
No votes
68 in category

Turkish Airlines and Emirates Airlines Rating Details

Customer service
No votes
1.8
(204 reviews)
Reviewer's quote

...This is my final time to ask for you for the customer service you are capable of..

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...Subsequent customer service chat minutes later assured me of NO chauffeur service. Cancellation could be done - with a fee of THB 4,600 (c. $130)...

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Exchange, Refund and Cancellation Policy
No votes
1.8
(144 reviews)
Reviewer's quote

I had no notification on the cancellation until I arrived at the airport I was the told by Turkish airline staff that our flights has been cancelled and everyone was roaming around stranded and their was no staff helping and in fact they were just screaming at me quote, 'how would I know what is...

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...Now I am asking refund They don't give me any refund. They saying you can use this ticket in 6 months, Now I want to use my partial ticket then asking me more $1,450. 00...

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Product or Service Quality
No votes
2.2
(147 reviews)
Reviewer's quote

...I have already liked the service quality and food very much before. I mentioned that I was allergic to strawberries on my previous flight, but I forgot to mention it on this flight. While taking food orders, I asked that there be no strawberries on the food and fruit plates...

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...the worstest service we had in kochi. its really upset our family..

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Price Affordability
No votes
2.4
(140 reviews)
Reviewer's quote

...They advise me to buy an other ticket double the price. I have the evidences . I want stop complaining for sure ..

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...The only option I was given to pay full price for the new ticket. So, I ended up paying double for the same ticket. On top of it the customer service personal at the counter were very unprofessional and non courteous...

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Turkish Airlines and Emirates Airlines Pros and Cons

Pros
  • No pros
  • Good flight times and food
  • Flight was fine and the food was excellent
  • Food
  • Seats
  • No pros
Cons
  • Customer service
  • Lack of customer care
  • Very rude and lying staff in airport
  • Poor customer service
  • Do not care about customers
  • Worst customer service

Turkish Airlines and Emirates Airlines Most Positive Reviews

Top rated reviews
5

I bought flight ticket i used from Abuja Nigeria/ABV to Ercan /ECN international airport North Cyprus and i would like t...

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5

Ayoob was excellent, very helpful, going that extra mile to make me feel comfortable and relaxed. I do not usually...

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5

Your representative informs me wrong about my flight and I missed it .
Pls contact me ASAP .
+972533****26
Thanks

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5

Good day. I'm awaiting Covid-19 test results for my wife Shaquna Pendarvis. I was told that the results won't be back un...

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Turkish Airlines and Emirates Airlines Most Critical Reviews

Lowest rated reviews
1

I have submitted all necessary details already. My bag was lost, my business trip was ruined, they have presented me...

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1

I was travelling on Emirates Flight from Dubai to Chennai, where the air hostess tipped the hot cup of black coffee over...

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1

I booked a ticket with them for my wife and paid online, including a preferred seat payment. For some reason they...

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1

Hello Team,
This is reference to the above Claim#. I travelled Via your airlines in the month of Jan from Bangalore, Indi...

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Turkish Airlines and Emirates Airlines Latest Reviews

Recent published reviews
No votes

Hello,
Can u hep me? We bought Turkish ticket( istanbul-van ) with flight number 2750 ,2024/04/01
ุง wrote my jender wrong(...

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1

Hey I had really bad experience with Emirates and future will never be using Emirates services. I bought ticket to USA...

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5

Getting to the airport was easy because I had called a car beforehand. It was very convenient and comfortable. Since I...

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No votes

My luggage was lost Jan 13,2024 in Hyderabad India, I m back to Canada it's Mar 08 I didn't receive it despite numerous...

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