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Delete
  • 0 ISSUES RESOLVED
  • 282 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Seats 8
  • Food 8
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service8
  • Staff2
  • Ran out of meals2
  • Delayed flight2
  • Worst customer service1
Delete
  • 2 ISSUES RESOLVED
  • 171 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Flight was fine and the food was excellent 5
  • Cabin service 4
  • Service on aircraft 2
  • Good flight times and food 2
  • Good flight times 2

Customers don't like

  • Customer service8
  • Complaint follow-up7
  • Refusing compensation4
  • Delayed flight4
  • Airport service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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