PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emirates Airlines and Turkish Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emirates Airlines
Turkish Airlines

Emirates Airlines and Turkish Airlines Overview

Total reviews
293
216
Company responses
0
0
Issues resolved
0
2

Emirates Airlines was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 293 reviews. It is 77 reviews more than Turkish Airlines received since May 19, 2012.

Emirates Airlines and Turkish Airlines Consumer Ratings

Rank
43 out of 621 in Transport category
76 out of 621 in Transport category
Customer service
41 in category
55 in category
Website
31 in category
74 in category
Staff
39 in category
57 in category

According to consumer ratings and reviews, Emirates Airlines ranks 33 points higher in the Transport category than Turkish Airlines. People gave Emirates Airlines 1.4 stars for Customer service criterion in Transport category and it is 148 points higher than the worst rated brand in this category. At the same time, Turkish Airlines was rated 1.3 stars for Customer service criterion in this category and it is 134 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Emirates Airlines has a higher rating than Turkish Airlines. Regarding Staff criterion, consumers gave Emirates Airlines 1.9 stars and it is 79% greater than other in category. Turkish Airlines however was rated 1.6 stars and it is 70% greater than other in category.

Emirates Airlines and Turkish Airlines Rating Details

Customer service
1.4 (55 reviews)
1.3 (107 reviews)
Reviewer's quote

The crew refuse to put my hand bag up in the flight I believe that I should assist her but in fortunately I have desk and can’t push it up I explain for her but she force me to do that this is very bad and I will raise my Complain through higher management and social media can’t keep it like...

Alya

...Uninformed delays, flights getting cancelled with no previous notice, bad customer and post-flight relations and etc. despite of the great support it gets from a state and its sky rocketing prices. I guess the time of the Turkish Airlines is long gone now..

PissedConsumer1559064
Staff
1.9 (42 reviews)
1.6 (98 reviews)
Reviewer's quote

However, the on ground staff was one of the rudest I ever encountered. A majority of on the ground staff is outsourced to other companies so most of them do not adhere to Emirates quality levels and are just plain rude to customers. Inconsistent check-in policy: At the last moment an Emirates'...

Lytle

- the staff made faces, shrugged off our requests, were grunting, tossing things to us, etc. - we had to spend 8 hours in complete darkness when it was full daylight outside - when we tried to look out, a flight attendant immediately ordered us to keep the window blinds down - really narrow and...

Kriszta P
Website
2.6 (42 reviews)
1.9 (84 reviews)
Reviewer's quote

... the ticket was tunis-dubai- johannesburg , way back ticket is johannesburg - dubai -tunis , i called the travel agency thier number isnt working nither thier website or email , i called emirates they told me they cant find the ahency to refund my way back ticket and they cant help me , im really going to take legl action against emirates here in south africa and tunis , ...

PissedConsumer807433

...I filled in the feedback form in their website and provided them with all necessary document ( Canadian Visa, boarding passes,...

Pearley

Emirates Airlines and Turkish Airlines Pros and Cons

Pros
  • Seats
  • Food
  • Yes
  • Flight was fine and the food was excellent
  • Cabin service
  • Food
Cons
  • Poor customer service
  • Staff
  • Ran out of meals
  • Customer service
  • Complaint follow-up
  • Refusing compensation

Emirates Airlines and Turkish Airlines Most Positive Reviews

Top rated reviews
5

I have decided never to fly with Emirates again for the simple fact, you are treated like a piece of *** Plane is really...

5

Do I have a case against Turkish airlines? At Kastrup(Copenhagen) I asked at the check-in if it is allowed to carry...

Emirates Airlines and Turkish Airlines Most Critical Reviews

Lowest rated reviews
1

I 'lost' an expensive cardigan en route to Dubai. Not allowed back onto plane airside. Lost and Found at Dubai useless...

1

They charged me to fly on Comfort Class but then sent me an e-mail with a "Change of Schedule" and did not tell me they...

Emirates Airlines and Turkish Airlines Latest Reviews

Recent published reviews

HI DID CONTACT EMIRATE AIRLINES IN MEXICO SO MANY TIMES TRAYING TO CORRECT MY FLYING DATE.LESS THAN 24 HOUR...

Read all 293 reviews
1

VERRY bad trip experience. I notice they are selling the tickets without having the flights and a few days before the...

Read all 216 reviews

Emirates Airlines and Turkish Airlines Products and Services

Most reviewed product and services
  • Emirates Airlines Flight (130 reviews)
  • Emirates Airlines Baggage Policy (25 reviews)
  • Emirates Airlines Flight Attendant (21 reviews)
  • Turkish Airlines Flight (77 reviews)
  • Turkish Airlines Customer Care (36 reviews)
  • Turkish Airlines Baggage Policy (26 reviews)