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Delete
  • 0 ISSUES RESOLVED
  • 278 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Seats 8
  • Food 7
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service12
  • Flight attendant7
  • Ran out of meals6
  • Customer service response4
  • Poor ground customer service4
Delete
  • 2 ISSUES RESOLVED
  • 162 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.7
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Flight was fine and the food was excellent 4
  • Cabin service 3
  • Food 2
  • Service on aircraft 2
  • Will ensure blacklist them from all government travel plans 1

Customers don't like

  • Customer service18
  • Complaint follow-up13
  • Airport service9
  • Refusing compensation8
  • Delayed flight6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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