PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emirates Airlines and Turkish Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emirates Airlines
Turkish Airlines

Emirates Airlines and Turkish Airlines Overview

Total reviews 295 386
Company responses 0 0
Issues resolved 0 3

Emirates Airlines and Turkish Airlines Consumer Ratings

Rank
68 out of 445 in Transport category
90 out of 445 in Transport category
Customer service
54 in category
64 in category
Website
43 in category
85 in category
Number of Destinations
25 in category
50 in category
Level of Comfort
32 in category
44 in category

Emirates Airlines and Turkish Airlines Rating Details

Customer service
1.4 (57 reviews)
1.3 (148 reviews)
Reviewer's quote

After reaching Spain we called their customer service who asked us to file an online complaint with Emirates which we did but they sided with the agents by sending a templated initial response and just did not answer our questions or any futher emails. ------------ I am disgusted and appalled by...

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...Customer Service is below any quality, their job is to simply cut the conversation by providing the wrong data! Agents barely speak English. One of them kept me on hold for 30 minutes just to tell me that I need to wait more for my money. Everytime I called I was given a different information...

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Website
2.5 (44 reviews)
1.9 (111 reviews)
Reviewer's quote

Emirates' confusing baggage policy: The website has multiple version for the same information and the customer support's speed of response is at least more than a week so if you are booking a ticket with Emirates then it is good to figure out the baggage policy first. Confusing Airport layout and...

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...Your website is misleading completely. It shows full amount for refund and then get an email showing only flight amount refund not the taxes..

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Number of Destinations
3 (41 reviews)
2.6 (92 reviews)
Reviewer's quote

My flight number EK045' I forgot my tablet Samsang brand. Fight was from Dubai to Frankfurt. Please call me on 00971528325692, email : Mohd...

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...Currently we have generated almost 65 number of peoples out of 100. May i request you to give us the breakdown of your fee fair. Attached are the list of 65 peoples intended to travel...

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Level of Comfort
2.3 (39 reviews)
2 (104 reviews)
Reviewer's quote

It wasn't clear what name was to be used for the passenger, so I put my name because I was paying for my dad, and getting the email. Then when the ticket was confirmed under the wrong name, I called them immediately. My $330 ticket needed a $170 cancellation fee since tickets are not transferrable....

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...com/@krisztapokol/how-to-assure-your-customers-that-their-comfort-and-satisfaction-matters-the-least-to-you-344cdf412a9d..

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Emirates Airlines and Turkish Airlines Pros and Cons

Pros
  • Seats
  • Food
  • Yes
  • Flight was fine and the food was excellent
  • Good flight times and food
  • Cabin service
Cons
  • Poor customer service
  • Staff
  • Services
  • Customer service
  • Complaint follow-up
  • Refusing compensation

Emirates Airlines and Turkish Airlines Most Positive Reviews

Top rated reviews
5

I have decided never to fly with Emirates again for the simple fact, you are treated like a piece of *** Plane is really...

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5

Do I have a case against Turkish airlines? At Kastrup(Copenhagen) I asked at the check-in if it is allowed to carry...

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4.4

Shocked to see some of the comments abt emirates.
i fly with emirates for last 5 years and a silver member. All the time...

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5

Until today, Travelgenio has not informed us what will happen to our flight Turkey Airlines TK61 from Kuala Lumpur to...

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Emirates Airlines and Turkish Airlines Most Critical Reviews

Lowest rated reviews
1

I 'lost' an expensive cardigan en route to Dubai. Not allowed back onto plane airside. Lost and Found at Dubai useless...

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1

They charged me to fly on Comfort Class but then sent me an e-mail with a "Change of Schedule" and did not tell me they...

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1

Emirates has a rewards program for people like me who have purchased expensive plane tickets. They give you points...

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1

We purchased tickets with Turkish based on previous experiences and on the basis of their published policies re guide do...

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Emirates Airlines and Turkish Airlines Latest Reviews

Recent published reviews
1

It wasn't clear what name was to be used for the passenger, so I put my name because I was paying for my dad, and...

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No votes

Thank you. Our ticket has been rescheduled. We are happy.

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1

After reaching Spain we called their customer service who asked us to file an online complaint with Emirates which we di...

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No votes

good day! Can you please tell me when the money for the flight that was canceled in July will be refunded? my flight...

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Emirates Airlines and Turkish Airlines Products and Services

Most reviewed product and services
  • Emirates Airlines Flight (131 reviews)
  • Emirates Airlines Baggage Policy (25 reviews)
  • Emirates Airlines Flight Attendant (21 reviews)
  • Turkish Airlines Flight (86 reviews)
  • Turkish Airlines Customer Care (46 reviews)
  • Turkish Airlines Flight Booking (28 reviews)