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  • 0 ISSUES RESOLVED
  • 282 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Food 8
  • Seats 8
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service8
  • Delayed flight2
  • Ran out of meals2
  • Staff2
  • Worst customer service1
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Lufthansa

Transport
  • 0 ISSUES RESOLVED
  • 12 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $985 AVERAGE LOSS
1.3
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers

No items

Customers don't like

  • Do not honor service commitments1
  • Failure to perform basic functions adequately1
  • Lack of responsiveness1
  • Poor customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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