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  • 0 ISSUES RESOLVED
  • 283 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Seats 8
  • Food 8
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service8
  • Staff2
  • Ran out of meals2
  • Delayed flight2
  • Worst customer service1
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Lufthansa

Transport
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $6.3K CLAIMED LOSSES
  • $894 AVERAGE LOSS
1.4
Customer service
Website
Staff
Discounts and Special Offers
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Poor customer service1
  • Lack of responsiveness1
  • Failure to perform basic functions adequately1
  • Do not honor service commitments1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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