PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emirates Airlines and Klm as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emirates Airlines
Klm

Emirates Airlines and Klm Overview

Total reviews
295
7
Company responses
0
0
Issues resolved
0
0

Emirates Airlines and Klm Consumer Ratings

Rank
62 out of 438 in Transport category
163 out of 438 in Transport category
Customer service
56 in category
130 in category
Website
42 in category
120 in category
Number of Destinations
24 in category
12 in category
Level of Comfort
33 in category
127 in category

Emirates Airlines and Klm Rating Details

Customer service
1.4 (57 reviews)
1 (3 reviews)
Reviewer's quote

After reaching Spain we called their customer service who asked us to file an online complaint with Emirates which we did but they sided with the agents by sending a templated initial response and just did not answer our questions or any futher emails. ------------ I am disgusted and appalled by...

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As we only had about a 70-minute window to make that connection, we went to your Customer Service desk at AMS. Your agent advised us that there was a direct flight from AMS boarding at 11:35 but that our flight should arrive in time to make our connection to KL6141. A bit later, at the gate we saw...

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Website
2.5 (44 reviews)
1.5 (2 reviews)
Reviewer's quote

Emirates' confusing baggage policy: The website has multiple version for the same information and the customer support's speed of response is at least more than a week so if you are booking a ticket with Emirates then it is good to figure out the baggage policy first. Confusing Airport layout and...

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I've requested a pickup transport via KLM site but I didn't receive any confirmation, thus I place another request. My surprise is that 30 min later I placed the last request I received 2 charges in my bank account.I was able to cancel the last booking but silence about the second charge and no...

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Number of Destinations
3 (41 reviews)
4 (1 review)
Reviewer's quote

My flight number EK045' I forgot my tablet Samsang brand. Fight was from Dubai to Frankfurt. Please call me on 00971528325692, email : Mohd...

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No items

Level of Comfort
2.3 (39 reviews)
1 (2 reviews)
Reviewer's quote

It wasn't clear what name was to be used for the passenger, so I put my name because I was paying for my dad, and getting the email. Then when the ticket was confirmed under the wrong name, I called them immediately. My $330 ticket needed a $170 cancellation fee since tickets are not transferrable....

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My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was late. Can I have the flight schedule stats for the past flights in 2014? please inform if you know about this information. I need this information urgently to make a claim under the EU...

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Emirates Airlines and Klm Pros and Cons

Pros
  • Seats
  • Food
  • Yes
No votes
Cons
  • Poor customer service
  • Staff
  • Services
  • Poor service
  • No or incorrect information
  • Lack of veracity and rudeness to their customers

Emirates Airlines and Klm Most Positive Reviews

Top rated reviews
5

I have decided never to fly with Emirates again for the simple fact, you are treated like a piece of *** Plane is really...

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No votes
4.4

Shocked to see some of the comments abt emirates.
i fly with emirates for last 5 years and a silver member. All the time...

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No votes

Emirates Airlines and Klm Most Critical Reviews

Lowest rated reviews
1

I 'lost' an expensive cardigan en route to Dubai. Not allowed back onto plane airside. Lost and Found at Dubai useless...

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1

My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was...

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1

Emirates has a rewards program for people like me who have purchased expensive plane tickets. They give you points...

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1

I've requested a pickup transport via KLM site but I didn't receive any confirmation, thus I place another request. My s...

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Emirates Airlines and Klm Latest Reviews

Recent published reviews
1

It wasn't clear what name was to be used for the passenger, so I put my name because I was paying for my dad, and...

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No votes

I booked long haul flights with KLM from Bristol to Phuket. I checked the details before I brought the tickets ' read...

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1

After reaching Spain we called their customer service who asked us to file an online complaint with Emirates which we di...

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1.6

Do not use KLM ever!! Below is a copy of our self-explanatory email sent to CEO of KLM on 9/17/17 and when no RSVP,...

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Emirates Airlines and Klm Products and Services

Most reviewed product and services
  • Emirates Airlines Flight (131 reviews)
  • Emirates Airlines Baggage Policy (25 reviews)
  • Emirates Airlines Flight Attendant (21 reviews)
  • Klm Customer Care (1 review)