PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emirates Airlines and Klm as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emirates Airlines
Klm

Emirates Airlines and Klm Overview

Total reviews
293
6
Company responses
0
0
Issues resolved
0
0

Emirates Airlines was first mentioned on PissedConsumer on Mar 4, 2008 and since then this brand received 293 reviews. It is 287 reviews more than Klm received since Nov 30, 2010.

Emirates Airlines and Klm Consumer Ratings

Rank
43 out of 620 in Transport category
138 out of 620 in Transport category
Customer service
40 in category
110 in category
Website
31 in category
99 in category
Staff
39 in category
114 in category

According to consumer ratings and reviews, Emirates Airlines ranks 95 points higher in the Transport category than Klm. People gave Emirates Airlines 1.4 stars for Customer service criterion in Transport category and it is 151 points higher than the worst rated brand in this category. At the same time, Klm was rated 1 stars for Customer service criterion in this category and it is 81 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Emirates Airlines has a higher rating than Klm. Regarding Staff criterion, consumers gave Emirates Airlines 1.9 stars and it is 80% greater than other in category. Klm however was rated 1 stars and it is 59% worse than other in category.

Emirates Airlines and Klm Rating Details

Customer service
1.4 (55 reviews)
1 (3 reviews)
Reviewer's quote

The crew refuse to put my hand bag up in the flight I believe that I should assist her but in fortunately I have desk and can’t push it up I explain for her but she force me to do that this is very bad and I will raise my Complain through higher management and social media can’t keep it like...

Alya

...The worst service ever, the worst customer support from both side, it's fraud..

Santiago A
Website
2.6 (42 reviews)
1.5 (2 reviews)
Reviewer's quote

Emirates' confusing baggage policy: The website has multiple version for the same information and the customer support's speed of response is at least more than a week so if you are booking a ticket with Emirates then it is good to figure out the baggage policy first. Confusing Airport layout and...

Lytle

Do not use KLM ever!! Below is a copy of our self-explanatory email sent to CEO of KLM on 9/17/17 and when no RSVP, sent again on 9/21. To date we still have no rsvp; Not even the courtesy of an acknowledgement so we filled a complaint with USDOT. : Sent: Sunday, September 17, 2017 7:09 AM To:...

Ashtyn
Staff
1.9 (42 reviews)
1 (3 reviews)
Reviewer's quote

com Contacts & Information Posted: May 14, 2017 by Venkat Konduru Fake Staff Complaint Rating: 0 % with 0 votes Contact information: Johannesburg, South Africa emirates. com Hi There, I was travelling from Johannesburg to Hyderabad. Ticket Number: ********** 506814 I lost my laptop and tab at...

Nashon

My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was late. Can I have the flight schedule stats for the past flights in 2014? please inform if you know about this information. I need this information urgently to make a claim under the EU...

Ladarius

Emirates Airlines and Klm Pros and Cons

Pros
  • Seats
  • Food
  • Yes
No votes
Cons
  • Poor customer service
  • Staff
  • Ran out of meals
  • Poor service
  • No or incorrect information
  • Lack of veracity and rudeness to their customers

Emirates Airlines and Klm Most Positive Reviews

Top rated reviews
5

I have decided never to fly with Emirates again for the simple fact, you are treated like a piece of *** Plane is really...

No votes

Emirates Airlines and Klm Most Critical Reviews

Lowest rated reviews
1

I 'lost' an expensive cardigan en route to Dubai. Not allowed back onto plane airside. Lost and Found at Dubai useless...

1

My return flight of KLM got delayed from Lahore to Helsinki in 2014. How can I check how many hours exactly it was...

Emirates Airlines and Klm Latest Reviews

Recent published reviews

HI DID CONTACT EMIRATE AIRLINES IN MEXICO SO MANY TIMES TRAYING TO CORRECT MY FLYING DATE.LESS THAN 24 HOUR...

Read all 293 reviews
1

I've requested a pickup transport via KLM site but I didn't receive any confirmation, thus I place another request. My s...

Read all 6 reviews

Emirates Airlines and Klm Products and Services

Most reviewed product and services
  • Emirates Airlines Flight (130 reviews)
  • Emirates Airlines Baggage Policy (25 reviews)
  • Emirates Airlines Flight Attendant (21 reviews)
  • Klm Customer Care (1 review)