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  • 0 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Seats 8
  • Food 7
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service11
  • Flight attendant7
  • Ran out of meals6
  • Customer service response4
  • Poor ground customer service4
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JetBlue Airways

Transport
  • 3 ISSUES RESOLVED
  • 177 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Customer service representative 1
  • Free snacks 1
  • Very helpful with helping me with my handicapped friend 1

Customers don't like

  • Lack of customer service12
  • Poor issue resolution6
  • Rude customer service5
  • Janus employee id 976622
  • Very disappointed with the way jet blue operate2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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