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  • 0 ISSUES RESOLVED
  • 276 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Seats 8
  • Food 6
  • Yes 4
  • In-flight service 2
  • Wifi 2

Customers don't like

  • Poor customer service11
  • Flight attendant6
  • Ran out of meals5
  • Customer service response4
  • Poor ground customer service3
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 247 COMPANY RESPONSES
  • 301 TOTAL REVIEWS
  • $320K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Website
Staff
Number of Destinations
Discounts and Special Offers
  • Inflight experience 11
  • Amazing inflight experience 3
  • Plane 2
  • Worst 2
  • Round the clock support 2

Customers don't like

  • Customer service14
  • Airline service12
  • Customer service unaware of rules11
  • Airline competency8
  • Staff being rude8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Anonymous Leeds, Leeds, United Kingdom #1182193
Etihad used to be better than emirtaes but now it's equally worst like most cheap airlines. The only people who like them are drinkers. As they drink too much they can't differentciate between the quality, staff or good services. Both airlines sold themselves to western rules and forget their ethics, roots and their own basis, their recongnisation so of course no doubt they will come down sooner or later.