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Emirates Airlines
Etihad Airways

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Emirates Airlines

Emirates Airlines

2.0
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 292 TOTAL REVIEWS
Rank
42 out of 616
in Transport category
Rating Details
Customer service
Staff
Website
Level of Comfort
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    08:26
  • ISSUES RESOLVED
    0%
Top Products and Services
2.8
131 reviews
2.2
25 reviews
1
21 reviews
Etihad Airways

Etihad Airways

Has verified representatives
2.7
  • 6 ISSUES RESOLVED
  • 381 COMPANY RESPONSES
  • 417 TOTAL REVIEWS
Rank
22 out of 616
in Transport category
Rating Details
Customer service
Staff
Website
Level of Comfort
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    55%
  • AVG CALL DURATION
    03:04
  • ISSUES RESOLVED
    17%
Top Products and Services
1.5
92 reviews
1.9
85 reviews
1.5
46 reviews

How would you compare Emirates Airlines vs Etihad Airways?

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Anonymous
#1324314

THE MOST INCREDIBLE ASPECT OF ETIHAD CUSTOMER SERVICES IS THEIR COMPLETE IGNORANCE ON HOW TO CONDUCT A SERIOUS INVESTIGATION..THEIR REPLIES ARE ASTONISHINGLY ***,MECHANICAL AND FAR AWAY FROM A COMPREHENSIVE SEARCH FOR A SOLUTION WITH CUSTOMERS..ANOTHER IMPORTANT ASPECT IS THEIR TOTAL NON INTEREST IN ASSUMING THEIR ''RELATION'' WITH THEIR ''PARTNERS'' IN THIS CASE THE NOTORIOUS ILL FAMED ALITALIA ..KNOWN FOR BEING A PROFESSIONAL UNPROFESSIONAL COMPANY..CULTIVATED CORLEONISM AND MANIPULATION OF FACTS AND FILLED WITH A ARMY OF BENCH WARMERS..WE SHOULD ALL DO OUR BEST IN AVOIDING ANY RELATIONS WITH THESE PSEUDO AIRLINES...

Anonymous
#1182193

Etihad used to be better than emirtaes but now it's equally worst like most cheap airlines. The only people who like them are drinkers.

As they drink too much they can't differentciate between the quality, staff or good services. Both airlines sold themselves to western rules and forget their ethics, roots and their own basis, their recongnisation so of course no doubt they will come down sooner or later.

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