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  • 0 ISSUES RESOLVED
  • 282 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.0
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Seats 8
  • Food 8
  • Yes 4
  • Wifi 3
  • In-flight service 2

Customers don't like

  • Poor customer service8
  • Staff2
  • Ran out of meals2
  • Delayed flight2
  • Worst customer service1
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Etihad Airways

Transport
Has verified representatives
  • 2 ISSUES RESOLVED
  • 281 COMPANY RESPONSES
  • 332 TOTAL REVIEWS
  • $340K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
3.2
Customer service
Staff
Website
Number of Destinations
Discounts and Special Offers
  • Ticket affordability 2
  • Round the clock support 2
  • Plane 2
  • No delay in flight 2
  • Nice in-flight staffs and nice planes 2

Customers don't like

  • Customer service10
  • Customer service unaware of rules8
  • Staff being rude5
  • Lack of professionalism5
  • Delayed flights5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1324314

THE MOST INCREDIBLE ASPECT OF ETIHAD CUSTOMER SERVICES IS THEIR COMPLETE IGNORANCE ON HOW TO CONDUCT A SERIOUS INVESTIGATION..THEIR REPLIES ARE ASTONISHINGLY ***,MECHANICAL AND FAR AWAY FROM A COMPREHENSIVE SEARCH FOR A SOLUTION WITH CUSTOMERS..ANOTHER IMPORTANT ASPECT IS THEIR TOTAL NON INTEREST IN ASSUMING THEIR ''RELATION'' WITH THEIR ''PARTNERS'' IN THIS CASE THE NOTORIOUS ILL FAMED ALITALIA ..KNOWN FOR BEING A PROFESSIONAL UNPROFESSIONAL COMPANY..CULTIVATED CORLEONISM AND MANIPULATION OF FACTS AND FILLED WITH A ARMY OF BENCH WARMERS..WE SHOULD ALL DO OUR BEST IN AVOIDING ANY RELATIONS WITH THESE PSEUDO AIRLINES...

Anonymous
Leeds, Leeds, United Kingdom #1182193

Etihad used to be better than emirtaes but now it's equally worst like most cheap airlines.The only people who like them are drinkers.

As they drink too much they can't differentciate between the quality, staff or good services.Both airlines sold themselves to western rules and forget their ethics, roots and their own basis, their recongnisation so of course no doubt they will come down sooner or later.