PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emerson Electronics and Sony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emerson Electronics
Sony

Emerson Electronics and Sony Overview

Total reviews 200 559
Company responses 0 0
Issues resolved 0 1

Emerson Electronics and Sony Consumer Ratings

Rank
331 out of 1813 in Appliances and Electronics category
276 out of 1813 in Appliances and Electronics category
Product or Service Quality
297 in category
176 in category
Customer service
149 in category
198 in category
Price Affordability
306 in category
313 in category
Diversity of Products or Services
347 in category
168 in category

Emerson Electronics and Sony Rating Details

Product or Service Quality
1.5 (60 reviews)
1.8 (86 reviews)
Reviewer's quote

Customer service didn't help me didn't give me a clue what was wrong with my TV didn't want to help me in any way at all rude and I say again was not helpful or courteous to my dilemma I will not purchase anything from y'all until I receive an apology and the remedy for which I contacted about and...

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I've purchased many Sony products through the years including TVs, Home Theater Systems, Digital Cameras, and VHS/Disc players. I've always regarded Sony products as a good value backed by a reputable corporation. The first time I ever contacted Sony Customer Relations to file a warranty claim, I...

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Customer service
1.7 (57 reviews)
1.5 (103 reviews)
Reviewer's quote

This is my second tv that the TV remote has quit working customer service dont wont to try and help you, they just just wont to sell. no wonder Walmart sells them for 199 on Black Friday they are no good . Please dont waste your time buying Emerson products of any kind they are worthless and...

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...This was not the type of customer service I expected from Sony but since my other but I had no previous experience with their customer service. My opinion is that there are too many VERY GOOD alternatives than to buy from a company with this attitude toward their customers..

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Price Affordability
2.3 (52 reviews)
2.3 (76 reviews)
Reviewer's quote

Have to buy an original remote for $26. Unable to do this now.

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I thought the issues were resolved, certainly SONY wouldn't have put out a pair of headphones at this price range without quality control, one mistake everyone makes and it happens but to my complete surprise the new pair had exactly the same problem, over 4 different computers. 2 laptops and 2...

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Diversity of Products or Services
1.9 (51 reviews)
2.5 (76 reviews)
Reviewer's quote

I received the worst service ever do not buy these products if you plan on using them. Spoke to so called Elmo who refused to help me with my issues then hung up on me. Refused to let me speak to some one over him I am not pleased at all feel like I was cheated out of my money for this television..

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...I paid the full amount so why should I receive the shady services. I was expecting a solution from such a big brand but they have disappointed me to the core. Such services force people to leave brand and move to other competitors and seems they are pushing me towards the same route..

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Emerson Electronics and Sony Pros and Cons

Pros
  • Product initially
  • Good products
  • I would never suggest sony to anyone
  • Great when it worked
  • Ps4
Cons
  • Out sourced customer service
  • Poor customer service
  • Will not charge up
  • Customer service
  • Customer care
  • Sony total disregard for customer satisfaction

Emerson Electronics and Sony Most Positive Reviews

Top rated reviews
5

I want to know how to change the screen size

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5

31 de julio de2015Ciudad de la HabanaCuba.

Sr. Kazuo HiraiC.E.O. SONY Corp.
Estimado señor:
Tengo 64 años de edad y más...

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5

Troubleshooting did not resolve issues

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5

Sony has stolen eight months of my Kaspersky subscription. I purchased my note-book from Sonny that I customized and pr...

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Emerson Electronics and Sony Most Critical Reviews

Lowest rated reviews
1

These are the worst clippers I have ever used. I have short, straight, fine hair and I could not get through one haircut...

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1

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothi...

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1

About three weeks ago my Emerson television stopped working a week before the warranty expired, thank God, and now I...

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1

I sent my $600 Sony Xperia Z2 in for repairs because the microphone did not work. Its a known problem and is covered un...

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Emerson Electronics and Sony Latest Reviews

Recent published reviews
3

Have to buy an original remote for $26. Unable to do this now.

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No votes

PlayStation no work , need assistance

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4

Part no longer available ,gave websites to locate part

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1

The system will no longer connect to the tv. We tried replacing the hdmi cord and that didnt help. The system has a 1...

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Emerson Electronics and Sony Products and Services

Most reviewed product and services
  • Emerson Electronics Tv (61 reviews)
  • Emerson Electronics Customer Care (8 reviews)
  • Emerson Electronics Em756 Tablet (6 reviews)
  • Sony Tv (104 reviews)
  • Sony Repair (64 reviews)
  • Sony Playstation 4 Video Game Console (36 reviews)