PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emerson Electronics and Philips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emerson Electronics
Philips

Emerson Electronics and Philips Overview

Total reviews 200 134
Company responses 0 0
Issues resolved 0 2

Emerson Electronics and Philips Consumer Ratings

Rank
330 out of 1814 in Appliances and Electronics category
233 out of 1814 in Appliances and Electronics category
Product or Service Quality
297 in category
264 in category
Customer service
151 in category
181 in category
Price Affordability
301 in category
268 in category
Website
371 in category
309 in category

Emerson Electronics and Philips Rating Details

Product or Service Quality
1.5 (60 reviews)
1.5 (57 reviews)
Reviewer's quote

Customer service didn't help me didn't give me a clue what was wrong with my TV didn't want to help me in any way at all rude and I say again was not helpful or courteous to my dilemma I will not purchase anything from y'all until I receive an apology and the remedy for which I contacted about and...

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I have had service errors related to my Phillips TV. I have called And had to manually reset my tv in order to watch movies, such as Netflix or Tubi etc..

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Customer service
1.7 (57 reviews)
1.5 (54 reviews)
Reviewer's quote

This is my second tv that the TV remote has quit working customer service dont wont to try and help you, they just just wont to sell. no wonder Walmart sells them for 199 on Black Friday they are no good . Please dont waste your time buying Emerson products of any kind they are worthless and...

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I am trying to reach customer service for four days. Despite following the hours of operation on your website, you are always closed. Have tried calling 866-309-0866 and 866-309-5962...

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Price Affordability
2.3 (52 reviews)
2.4 (49 reviews)
Reviewer's quote

Have to buy an original remote for $26. Unable to do this now.

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...This television is very smart smart enough to influence me to buy it because of its price. But this television if it loses its firmware and you do not have internet service is useless. This company should one it's customers about this issue...

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Website
1.7 (51 reviews)
1.9 (52 reviews)
Reviewer's quote

Part no longer available ,gave websites to locate part

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Just trying to find a customer service number or website for Philips was difficult, and the item was not returnable at the store (BestBuy). After 3 months of interminable phone holds, useless e-mails and bad customer service advice -- Philips would not refund money and instead insisted on sending...

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Emerson Electronics and Philips Pros and Cons

Pros
  • Product initially
  • Good products
  • No pros
  • Quality of product
  • Product when they dont break
Cons
  • Out sourced customer service
  • Poor customer service
  • Will not charge up
  • Did not care about my problem
  • Customer serice is pathetic
  • Cant contact them on the phone

Emerson Electronics and Philips Most Positive Reviews

Top rated reviews
5

I want to know how to change the screen size

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5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

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5

Troubleshooting did not resolve issues

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5

Hannah was very courteous and helpful. Problem resolved. I hope that things get better in the Philippines.

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Emerson Electronics and Philips Most Critical Reviews

Lowest rated reviews
1

These are the worst clippers I have ever used. I have short, straight, fine hair and I could not get through one haircut...

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1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

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1

About three weeks ago my Emerson television stopped working a week before the warranty expired, thank God, and now I...

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1

Philips takes full responsibility of *** off consumers with worse products such as this model. Their unnecessary...

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Emerson Electronics and Philips Latest Reviews

Recent published reviews
3

Have to buy an original remote for $26. Unable to do this now.

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No votes

I have a Philip's smart tv I havent even had a year. It is the worst tv and I will never buy another philip

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4

Part no longer available ,gave websites to locate part

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2.7

Just got what will be my last Philips electric toothbrush. I've used and liked Philips for years now, My Diamond Clean S...

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Emerson Electronics and Philips Products and Services

Most reviewed product and services
  • Emerson Electronics Tv (61 reviews)
  • Emerson Electronics Customer Care (8 reviews)
  • Emerson Electronics Em756 Tablet (6 reviews)
  • Philips Tv (26 reviews)
  • Philips Shaver (8 reviews)
  • Philips Portable Media Player (3 reviews)