PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Emerald Lux and Telebrands as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Emerald Lux
Telebrands

Emerald Lux and Telebrands Overview

Total reviews
66
2279
Company responses
0
0
Issues resolved
0
3

Emerald Lux and Telebrands Consumer Ratings

Rank
67 out of 226 in Cigarettes and Tobacco category
426 out of 3047 in E-commerce category
Price Affordability
59 in category
403 in category
Discounts and Special Offers
45 in category
423 in category
Customer service
34 in category
261 in category
Exchange, Refund and Cancellation Policy
29 in category
265 in category

Emerald Lux and Telebrands Rating Details

Price Affordability
1.7 (11 reviews)
2.4 (219 reviews)
Reviewer's quote

Just read the previous comments and complaints. Never did I enter into a Membership situation with these crooks. NEVER would I EVER allow ANYONE to debit my bank account. Bank frauds is a FEDERAL offense. Report these crooks and report them to your bank. Remember, Banking fraud is a Federal...

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My third hose burst now Telebrands will not replace hose or refund the price of the hose. DO NOT PURCHASE THIS PRODUCT AS THE QUALITY ALONG WITH THE CUSTOMER SERVICE IS POOR QUALITY..

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Discounts and Special Offers
1.4 (10 reviews)
1.7 (118 reviews)
Reviewer's quote

This product was actually great! The thing about all these reviews is that people are ignorant. Look up the words "advertisement" "terms and conditions" "trial". Nowhere on the ad does it say the product is free. The trial is 14 days. READ TERMS AND CONDITIONS!! Instead of sounding like a bunch of...

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,MY ORDER NO.26853937 MUST BE AT YOUR WAREHOUSE. I SPOKE WITH ONE OF YOUROPERATORS IN MID APRIL AND SHE SAID MYORDER WAS SENT BACK BECAUSE MY APT.NUMBER WAS NOT ON THE SHIPPING ORDERTHIS MAKES TRY NUMBER 5 TO GET MYORDER. MY APT N. IS 22106MY NAME IS JERRY VOLLMERADDRESS IS 219 N LOOP 336 E...

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Customer service
1.4 (9 reviews)
1.7 (167 reviews)
Reviewer's quote

They charged me once in August for the trial (the 4.95 and the 49.95 since I surpassed the trial period). I went online and had my account cancelled. I then call two months later to make sure I was off of any type of refill process. Just 2 days ago I received a refill and was told that I never...

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...Customer Service does not answer any Calls. Stay on HOLD for Hours..

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Exchange, Refund and Cancellation Policy
1.6 (7 reviews)
1.5 (147 reviews)
Reviewer's quote

Emerald lux is nothing but crooks hi don't understand why the government let's them keep ripping people off my god look at there reviews it's very obvious it's a scam

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Nothing about my refund of 59. 97..

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Emerald Lux and Telebrands Pros and Cons

Pros
No votes
  • Light weight
  • Concept
  • Ease of use
Cons
  • Customer service
  • Membership scam
  • Customer service
  • Burst very quickly
  • Poor durability

Emerald Lux and Telebrands Most Positive Reviews

Top rated reviews
5

This product was actually great! The thing about all these reviews is that people are ignorant. Look up the words...

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5

last year I purchased two of your hoses and they both are unusable due to leaking. I paid $19.95 for each of them plus...

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No votes
5

Hose was connected to outdoor spigot and laying on the ground while performing vehicle maintenance. Temperature outside...

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Emerald Lux and Telebrands Most Critical Reviews

Lowest rated reviews
1

I never even saw the fine print. Now I am out about $200.00. This is so wrong. the product is awful and then My Mother...

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1

I bought 4 50' pocket hoses, right from the official website last summer. By the end of last summer 2 of them failed...

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1

i purchased this awful product from these *** artists for the shipping and handling and about a month later i was...

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1

When I got my first pocket hose I was so excited at how lightweight it was & (only in the 1st few days) what a...

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Emerald Lux and Telebrands Latest Reviews

Recent published reviews
No votes

I am an elderly woman. I received many of these questionnaires supposedly from different companies and this one said...

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No votes

Contact me please i want to buy a projector for office use

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No votes

THEY ARE A SCAM! They are NOT clear in representation. You have to return the product. Which I did not receive yet. But...

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1

,
MY ORDER NO.26853937 MUST BE AT YOUR WAREHOUSE. I SPOKE WITH ONE OF YOUR
OPERATORS IN MID APRIL AND SHE SAID MY
ORDER WAS...

Read full review

Emerald Lux and Telebrands Products and Services

Most reviewed product and services
No votes
  • Telebrands Pocket Hose (859 reviews)
  • Telebrands Customer Care (129 reviews)
  • Telebrands Ultra Pocket Hose (13 reviews)