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Delete
  • 1 ISSUES RESOLVED
  • 481 TOTAL REVIEWS
  • $39.9K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Good customer service 25
  • Satisfied 22
  • Phone is fixed 18
  • Pleasant when placing the order 16
  • Phone picked up fast 9

Customers don't like

  • Attempting to charge for extras9
  • Terrible customer service9
  • Did not respond to emails6
  • Ignored request to return phone5
  • Unproffessional4
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Staples

Computers
  • 3 ISSUES RESOLVED
  • 718 TOTAL REVIEWS
  • $170K CLAIMED LOSSES
  • $647 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Helpful manager 3
  • Customer service reps 3
  • Friendliness of the cashiers 2
  • Selection and products 2
  • Manager tried to be helpful 2

Customers don't like

  • Waste of time10
  • Poor customer service4
  • Incompetence that cost me money3
  • Unable to provide adequate solution with their mistakes3
  • Misrepresentations in listing3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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