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  • 1 ISSUES RESOLVED
  • 473 TOTAL REVIEWS
  • $38K CLAIMED LOSSES
  • $205 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good customer service 25
  • Satisfied 22
  • Phone is fixed 18
  • Pleasant when placing the order 16
  • Phone picked up fast 9

Customers don't like

  • Terrible customer service23
  • Attempting to charge for extras15
  • Did not respond to emails12
  • Rude11
  • Unproffessional7
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1057 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $933 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 3

Customers don't like

  • Customer service28
  • Service12
  • Unprofessional service10
  • False return policy7
  • Unable to use cell phone7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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