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Delete
  • 1 ISSUES RESOLVED
  • 453 TOTAL REVIEWS
  • $36.4K CLAIMED LOSSES
  • $206 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good customer service 24
  • Satisfied 21
  • Phone is fixed 17
  • Pleasant when placing the order 14
  • Phone picked up fast 8

Customers don't like

  • Terrible customer service22
  • Attempting to charge for extras14
  • Did not respond to emails10
  • Rude9
  • Unproffessional7
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1008 TOTAL REVIEWS
  • $87.7K CLAIMED LOSSES
  • $445 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 6
  • No contract 5
  • But i am done 4
  • Phone promotions 3

Customers don't like

  • Customer service22
  • Service11
  • Unprofessional service10
  • False return policy7
  • Inconsiderate company6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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