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  • 1 ISSUES RESOLVED
  • 486 TOTAL REVIEWS
  • $40.5K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Good customer service 25
  • Satisfied 22
  • Phone is fixed 18
  • Pleasant when placing the order 16
  • Phone picked up fast 9

Customers don't like

  • Attempting to charge for extras9
  • Did not respond to emails6
  • Ignored request to return phone5
  • No one to talk to4
  • Unproffessional4
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Metropcs

Telecommunications
  • 3 ISSUES RESOLVED
  • 1134 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $912 AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • I used to like your company 8
  • Price 6
  • But i am done 5
  • No contract 5
  • Phone promotions 3

Customers don't like

  • Customer service12
  • Metro pcs5
  • Service5
  • Unable to use cell phone5
  • Unprofessional service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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