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  • 1 ISSUES RESOLVED
  • 497 TOTAL REVIEWS
  • $40.5K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • Good customer service 25
  • Satisfied 22
  • Phone is fixed 18
  • Pleasant when placing the order 16
  • Phone picked up fast 9

Customers don't like

  • Attempting to charge for extras9
  • Did not respond to emails6
  • Terrible customer service5
  • Ignored request to return phone5
  • Unproffessional4
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Lg Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 892 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.4
Customer service
Website
Diversity of Products or Services
Staff
Exchange, Refund and Cancellation Policy
  • N o t h i n g 10
  • Product 3
  • Watch itself 2
  • Washer 2
  • Technical working of the phone 2

Customers don't like

  • Customer service17
  • Repair issues handling9
  • Not willing to fix the persisting problem4
  • Lack of customer service4
  • Lack of after-sales service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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