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Elf Cosmetics

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $342 CLAIMED LOSSES
  • $34 AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Products and price 3
  • Product 1
  • Products and price notice liked 1

Customers don't like

  • Atrocious customer service and auto emails1
  • Automated chat conversation1
  • Customer service over all1
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Wen

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 1761 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Losing my hair when i shampooed4
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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