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Elf Cosmetics

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $507 CLAIMED LOSSES
  • $39 AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Turnaround Time
  • Products and price 4
  • Price 2
  • Products and prices 1
  • Products and customer service 1
  • Product 1

Customers don't like

  • Atrocious customer service and auto emails4
  • Shipping time-frame3
  • Customer service over all3
  • Customer service2
  • Automated chat conversation1
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Wen

Cosmetics and Personal Care
  • 2 ISSUES RESOLVED
  • 1766 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
2.1
Customer service
Website
Staff
Reliability
Turnaround Time
  • Smell 12
  • How it makes my hair feel and look 8
  • Product 7
  • Feel of my hair 6
  • Thinning hair falling out 5

Customers don't like

  • Hair loss12
  • Lost my hair11
  • Deceptive marketing practice8
  • Customer service7
  • Unhelpful customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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