PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Elf Cosmetics and Nyx Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Elf Cosmetics
Nyx Cosmetics

Elf Cosmetics and Nyx Cosmetics Overview

Total reviews
85
114
Company responses
0
0
Issues resolved
1
0

Nyx Cosmetics was first mentioned on PissedConsumer on Jan 5, 2013 and since then this brand received 114 reviews. It is 29 reviews more than Elf Cosmetics received since Aug 26, 2012.

Elf Cosmetics and Nyx Cosmetics Consumer Ratings

Rank
141 out of 1215 in Cosmetics and Personal Care category
162 out of 1215 in Cosmetics and Personal Care category
Customer service
150 in category
193 in category
Product or Service Quality
120 in category
125 in category
Website
115 in category
105 in category

According to consumer ratings and reviews, Elf Cosmetics ranks 21 points higher in the Cosmetics and Personal Care category than Nyx Cosmetics. People gave Elf Cosmetics 1.3 stars for Customer service criterion in Cosmetics and Personal Care category and it is 272 points higher than the worst rated brand in this category. At the same time, Nyx Cosmetics was rated 1.1 stars for Customer service criterion in this category and it is 229 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Elf Cosmetics has a higher rating than Nyx Cosmetics. Regarding Website criterion, consumers gave Elf Cosmetics 2.1 stars and it is 73% greater than other in category. Nyx Cosmetics however was rated 2.2 stars and it is 75% greater than other in category.

Elf Cosmetics and Nyx Cosmetics Rating Details

Customer service
1.3 (43 reviews)
1.1 (74 reviews)
Reviewer's quote

...I have contacted customer service and still nothing..

upset c

...to make sure two dollars wasn’t going to destroy but to verify like any individual would instead of telling me to show her the products she said “ other customers put it there the price was right” very rudely that did not bother me I worked in retail before I know how it is how frustrated she might be. I realized one of the colors I got was wrong so I was going to exchange it for the right one. I went to her and I explained I...

Nalia b
Product or Service Quality
2 (41 reviews)
1.9 (54 reviews)
Reviewer's quote

Ordered a product online...

Cinque

...This is my first time trying this product and I am very dissapointed. I am a fan of make up and always like to try new products but the fact that my new brushes came out to be so cheap really upset me. I wanted to return them but they were so messed up i threw them away...

Gaylin
Website
2.1 (40 reviews)
2.2 (66 reviews)
Reviewer's quote

...00 order through the website, which was $51. 47 after taxes. They charged my account, THEN said there was a problem with payment...

Lara A

...However I wanted the engraved brush so I ordered from their website. They marked my card as fraud and now have to pay $50 for a new card. ..

PissedConsumer1144590

Elf Cosmetics and Nyx Cosmetics Pros and Cons

Pros
  • Products and price
  • Price
  • Products and prices
  • Affordability
  • Cruelty-free makeup
  • Good sales
Cons
  • Customer service over all
  • Atrocious customer service and auto emails
  • Customer service
  • Customer service
  • Bad company
  • Didnt reply to my email

Elf Cosmetics and Nyx Cosmetics Most Positive Reviews

Top rated reviews
4.3

I purchased 2 specific items. I realized if I purchase 25.00 or more I get free shipping. So this I went ahead and did....

4.3

i ordered some lipsticks and 1 eyeliner from them on december 23rd, and it's now the 7th and it JUST shipped yesterday...

Elf Cosmetics and Nyx Cosmetics Most Critical Reviews

Lowest rated reviews
1

elf love the products but their company is complete *** their online website is always so slow they have the rudest...

1

This has been the worste service i have ever received in my life in terms of makeup. I ordered my package 3 weeks ago...

Elf Cosmetics and Nyx Cosmetics Latest Reviews

Recent published reviews

No I wanted a replacement or coupon to get other one

Read all 85 reviews

I do not understand how the exact same product in different shades are two completely different sizes. They are suppose...

Read all 114 reviews

Elf Cosmetics and Nyx Cosmetics Products and Services

Most reviewed product and services
  • Elf Cosmetics Shipping Service (21 reviews)
  • Elf Cosmetics Customer Care (10 reviews)
  • Elf Cosmetics Website (5 reviews)
  • Nyx Cosmetics Shipping Service (36 reviews)
  • Nyx Cosmetics Customer Care (15 reviews)
  • Nyx Cosmetics Lipstick (9 reviews)