PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Elf Cosmetics and Nyx Cosmetics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Elf Cosmetics
Nyx Cosmetics

Elf Cosmetics and Nyx Cosmetics Overview

Total reviews 96 120
Company responses 0 0
Issues resolved 1 0

Elf Cosmetics and Nyx Cosmetics Consumer Ratings

Rank
181 out of 920 in Cosmetics and Personal Care category
195 out of 920 in Cosmetics and Personal Care category
Customer service
158 in category
214 in category
Product or Service Quality
137 in category
144 in category
Price Affordability
34 in category
49 in category
Website
139 in category
123 in category

Elf Cosmetics and Nyx Cosmetics Rating Details

Customer service
1.4 (46 reviews)
1.1 (75 reviews)
Reviewer's quote

...I have contacted customer service and still nothing..

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...this is the worst customer service ive ever dealt with. the energy and grief i suffered just trying to order a few things was like doing a (hard) job. your customers should get paid, instead of you..

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Product or Service Quality
2 (44 reviews)
1.8 (55 reviews)
Reviewer's quote

...The foundation made my skin break out in a rash!!!!!!! DO NOT buy this product, wouldn't be the least bit shocked if it is found to cause cancer..

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...This is my first time trying this product and I am very dissapointed. I am a fan of make up and always like to try new products but the fact that my new brushes came out to be so cheap really upset me. I wanted to return them but they were so messed up i threw them away...

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Price Affordability
3.6 (42 reviews)
3.2 (53 reviews)
Reviewer's quote

i got hung up on 3 times

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I was at the nyx location at West Edmonton mall Edmonton in Alberta Canada.The customer service is really bad .The employee was rude and didn't really pay attention to me it felt like she was here just to kill time .I like the product but something should be done about that .it wasn't a pleasure to...

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Website
2.1 (42 reviews)
2.2 (68 reviews)
Reviewer's quote

...00 order through the website, which was $51. 47 after taxes. They charged my account, THEN said there was a problem with payment...

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I thought NYX was a reputable company,but they have proven to be just as unscrupulous as a tacky website called Chicinlady from China who wanted to give me $3 instead of a refund for two sweaters because China was so far away. El Segundo is not that far away and believe that they will be hearing...

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Elf Cosmetics and Nyx Cosmetics Pros and Cons

Pros
  • Products and price
  • Price
  • Disgusting
  • Affordability
  • Cruelty-free makeup
  • Good sales
Cons
  • Customer service over all
  • Atrocious customer service and auto emails
  • Customer service
  • Customer service
  • Bad company
  • Didnt reply to my email

Elf Cosmetics and Nyx Cosmetics Most Positive Reviews

Top rated reviews
4.3

I purchased 2 specific items. I realized if I purchase 25.00 or more I get free shipping. So this I went ahead and did....

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4.3

i ordered some lipsticks and 1 eyeliner from them on december 23rd, and it's now the 7th and it JUST shipped yesterday...

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4

I have had to buy two of these lip plumpers both due to the lid coming apart and not being able to close the product, I...

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3.8

Ugh, where do I begin? I placed an online order and it said they woukd send me tracking information. After 2 weeks, I...

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Elf Cosmetics and Nyx Cosmetics Most Critical Reviews

Lowest rated reviews
1

elf love the products but their company is complete *** their online website is always so slow they have the rudest...

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1

This has been the worste service i have ever received in my life in terms of makeup. I ordered my package 3 weeks ago...

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1

Placed an order with ELF pn 10-27-15. Haven't hard from them as of yet. The money was taken off of my card but no...

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1

Terrible customer service they don't respond back to emails and there is no real person to talk. They claim my order...

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Elf Cosmetics and Nyx Cosmetics Latest Reviews

Recent published reviews
No votes

I haven't received my makeup or my brushes

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No votes

lthis is the worst company in the world. their website doesnt work and customer service never gets back to you. placing...

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1

Called to question emails stating I made a purchase when I did not and the person I spoke with way rude and nasty.

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1.2

okay this is officially my 5th email to you guys. your website is so slow it took me hours and hours, over several...

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Elf Cosmetics and Nyx Cosmetics Products and Services

Most reviewed product and services
  • Elf Cosmetics Shipping Service (21 reviews)
  • Elf Cosmetics Customer Care (10 reviews)
  • Elf Cosmetics Website (5 reviews)
  • Nyx Cosmetics Shipping Service (38 reviews)
  • Nyx Cosmetics Customer Care (15 reviews)
  • Nyx Cosmetics Lipstick (9 reviews)