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Elf Cosmetics

Cosmetics and Toiletries
  • 1 ISSUES RESOLVED
  • 31 TOTAL REVIEWS
  • $175 CLAIMED LOSSES
  • $29 AVERAGE LOSS
1.7
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Products and price 2
  • Product 1
  • Products and price notice liked 1

Customers don't like

  • Customer service over all2
  • Atrocious customer service and auto emails2
  • Auto emails1
  • Automated chat conversation1
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Keranique

Cosmetics and Toiletries
  • 2 ISSUES RESOLVED
  • 923 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.5
Customer service
Staff
Website
Exchange, Refund and Cancellation Policy
Reliability
  • Time wasting 3
  • Disgusting 3
  • Courtesy of the staff 2
  • Shampoo and conditioner 2
  • Insane 2

Customers don't like

  • Terrible customer service22
  • Price19
  • Manipulative10
  • Deceiving9
  • Fake legal explanations9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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