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Elf Cosmetics

Cosmetics and Personal Care
  • 1 ISSUES RESOLVED
  • 56 TOTAL REVIEWS
  • $507 CLAIMED LOSSES
  • $39 AVERAGE LOSS
1.8
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Products and price 4
  • Price 2
  • Products and prices 1
  • Products and customer service 1
  • Product 1

Customers don't like

  • Atrocious customer service and auto emails4
  • Shipping time-frame3
  • Customer service over all3
  • Customer service2
  • Automated chat conversation1
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Keranique

Cosmetics and Personal Care
  • 5 ISSUES RESOLVED
  • 1105 TOTAL REVIEWS
  • $550K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.5
Customer service
Website
Staff
Reliability
Exchange, Refund and Cancellation Policy
  • Disgusting trickery 4
  • Time wasting 3
  • Possible to cancel account over phone 3
  • Disgusting 3
  • Courtesy of the staff 3

Customers don't like

  • Terrible customer service26
  • Price11
  • Manipulative6
  • Reps dont listen5
  • Ripped me off4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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