PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Elephant Insurance Services and State Farm Insurance as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Elephant Insurance Services
State Farm Insurance

Elephant Insurance Services and State Farm Insurance Overview

Total reviews
237
1110
Company responses
0
0
Issues resolved
0
8

State Farm Insurance was first mentioned on PissedConsumer on Apr 24, 2008 and since then this brand received 1110 reviews. It is 873 reviews more than Elephant Insurance Services received since Apr 6, 2011.

Elephant Insurance Services and State Farm Insurance Consumer Ratings

Rank
168 out of 1880 in Insurance category
146 out of 1880 in Insurance category
Customer service
172 in category
154 in category
Product or Service Quality
120 in category
117 in category
Billing Practices
103 in category
100 in category

According to consumer ratings and reviews, State Farm Insurance ranks 22 points higher in the Insurance category than Elephant Insurance Services. People gave Elephant Insurance Services 1.2 stars for Customer service criterion in Insurance category and it is 277 points higher than the worst rated brand in this category. At the same time, State Farm Insurance was rated 1.2 stars for Customer service criterion in this category and it is 295 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that State Farm Insurance has a higher rating than State Farm Insurance. Regarding Billing Practices criterion, consumers gave Elephant Insurance Services 1.6 stars and it is 77% greater than other in category. State Farm Insurance however was rated 1.6 stars and it is 78% greater than other in category.

Elephant Insurance Services and State Farm Insurance Rating Details

Customer service
1.2 (120 reviews)
1.2 (342 reviews)
Reviewer's quote

...They are terrible and not customer friendly at all..

Carla T

...They have the worst customer service I have ever experienced with any company I have dealt with and they flat out lie..

DONNA M
Product or Service Quality
1.4 (108 reviews)
1.4 (314 reviews)
Reviewer's quote

Elephant has no integrity or honor. Be warned!My daughter had an accident in my 2012 Mazda 6 in October 2018. Elephant took several months to start responding to our repeated attempts to resolve the claim. They put the value of a near mint condition vehicle at around $3000 when everything on the...

L O

I bought my son a car and added it to my policy. I had a previous accident two years ago and my policy was not effected. The accident was my fault because of a rear end collision. Still my premium did not change. When I added the vehicle I was quoted $280 a month for my son car. Approximately a...

Jeryl
Billing Practices
1.6 (107 reviews)
1.6 (265 reviews)
Reviewer's quote

First they claimed there was no new policy, until I mentioned the multiple billings; then they said the policy was never “put to paper” and there’s nothing to give me. Dealing with this company has been beyond ridiculous. I wasted more time and money fighting billing issues and dealing with their...

PissedConsumer1117219

Their billing system end at 1201am on the day it is due. It states that the bill has to be paid the day before the due date or will be cancelled!!! They have done this to me so many times and I am now madder because they have changed it to the 26th! My social security payment only comes once a...

Deloras

Elephant Insurance Services and State Farm Insurance Pros and Cons

Pros
  • Thinking i was saving money on auto insurance
  • Setup process and original pricing given for the policy
  • Price
  • Pleasant local agent
  • Agent
  • Local agent is great
Cons
  • Horrible customer service
  • Rudeness
  • Representatives
  • Customer service
  • Inability to resolve claim
  • Really bad service

Elephant Insurance Services and State Farm Insurance Most Positive Reviews

Top rated reviews
5

I have only been an elephant customer for going on two months now. My intial quote went up about 20 bucks after...

5

Kathryn Willis Collins bait and switched me on my insurance prices and all she could talk about when I was getting signe...

Elephant Insurance Services and State Farm Insurance Most Critical Reviews

Lowest rated reviews
No votes
1

State Farm just want your money. I had hail and wind damage to my roof and State Farm told me who to call and the guy...

Elephant Insurance Services and State Farm Insurance Latest Reviews

Recent published reviews

I am not a customer but was hit by a person that has elephant insurance. This insurance does not encourage the person...

Read all 237 reviews
1

This company does not honor it's policy. I have home roof damage and inside damage. I reported in Oct. 2019. No check fo...

Read all 1110 reviews

Elephant Insurance Services and State Farm Insurance Products and Services

Most reviewed product and services
  • Elephant Insurance Services Auto Insurance (82 reviews)
  • Elephant Insurance Services Auto Claim (42 reviews)
  • Elephant Insurance Services Claim (12 reviews)
  • State Farm Insurance Auto Insurance (229 reviews)
  • State Farm Insurance Claim (205 reviews)
  • State Farm Insurance Homeowners Insurance (101 reviews)