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Elephant Insurance Services
GEICO

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Elephant Insurance Services

Elephant Insurance Services

1.5
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 237 TOTAL REVIEWS
Rank
166 out of 1863
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    84
  • SUCCESSFUL
    87%
  • AVG CALL DURATION
    04:36
  • ISSUES RESOLVED
    40%
Top Products and Services
1.5
82 reviews
1.7
43 reviews
1.3
12 reviews
GEICO

GEICO

1.4
  • 8 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1193 TOTAL REVIEWS
Rank
177 out of 1863
in Insurance category
Rating Details
Customer service
Product or Service Quality
Billing Practices
Staff
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    85
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    02:59
  • ISSUES RESOLVED
    28%
Top Products and Services
1.5
366 reviews
1.5
168 reviews
1.7
148 reviews

How would you compare Elephant Insurance Services vs GEICO?

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SilentRiverDolphin574
#1763475
Customer service
Geico is the superior company in both service to the client and those at the other end of a claim.
Product or Service Quality
Geico beats Elephant hands down. Elephant is rude and do not like to follow insurance law.
I have something else to compare
I have been in accidents where each had to service a claim I had with their at fault customer.

Elephant tries to cheat the customer out of having a rental car for the duration of service that the car is being repaired and take a long time to own the claim. Geico work faster and will take care of their customers at fault claims immediately and by following the law.

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