PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Vizio and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Vizio

Vizio

1.7
Element Electronics

Element Electronics

Has verified representatives
2.0
Vizio
Element Electronics

Vizio and Element Electronics Overview

Total reviews
435
656
Company responses
0
14
Issues resolved
2
2

Element Electronics was first mentioned on PissedConsumer on Jul 18, 2010 and since then this brand received 656 reviews. It is 221 reviews more than Vizio received since Oct 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Vizio customer support team and Element Electronics customer service.

Vizio and Element Electronics Consumer Ratings

Rank
329 out of 2621 in Appliances and Electronics category
219 out of 2621 in Appliances and Electronics category
Customer service
219 in category
143 in category
Product or Service Quality
285 in category
183 in category
Diversity of Products or Services
324 in category
309 in category

According to consumer ratings and reviews, Element Electronics ranks 110 points higher in the Appliances and Electronics category than Vizio. People gave Vizio 1.4 stars for Customer service criterion in Appliances and Electronics category and it is 437 points higher than the worst rated brand in this category. At the same time, Element Electronics was rated 1.7 stars for Customer service criterion in this category and it is 513 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Element Electronics has a higher rating than Vizio. Regarding Diversity of Products or Services criterion, consumers gave Vizio 1.8 stars and it is 51% greater than other in category. Element Electronics however was rated 1.9 stars and it is 53% greater than other in category.

Vizio and Element Electronics Rating Details

Customer service
1.4 (184 reviews)
1.7 (227 reviews)
Reviewer's quote

After spending 20 minutes turning off and unplugging TV and pressing input button on remote, the customer service rep (who’s foreign accent was extremely difficult to understand) advised that we needed to get another cable (not sure what or why), plug it into the TV and call them back. I was not...

PissedConsumer1709950

At this point excellent customer service has given me the information that I need to contact Walmart and give them the card did I charge to pay for the TV the last four digits and also a case number follow up on and I'm waiting for the team to contact me to give me the this area information to...

Maleeha
Product or Service Quality
1.3 (169 reviews)
1.7 (238 reviews)
Reviewer's quote

...Unless Vizio provides a way for customers to communicate with the company to seek recompense or protect the customer from an inferior product I will not purchase Vizio ever again..

PissedConsumer1769564

...Service was poor. I did not get what I needed therefore I will be returning the element tv I bought..

PissedConsumer1720229
Diversity of Products or Services
1.8 (154 reviews)
1.9 (220 reviews)
Reviewer's quote

For the last year, just like clockwork I have to do a system reset to get my 1k$ tv to work at all for streaming services. Support is no help, they just say reset it again, they have never actually fixed whatever the issue is. This is my 3rd Vizio tv and will be my last...

Walter D

...Since they didn't won't to even try and work with me on some resolution, I as a purchaser can elect to not ever buy one of their products again and would advise anyone else not to either. ..

Bert

Vizio and Element Electronics Pros and Cons

Pros
  • Price
  • Tv while it worked
  • Picture quality
  • Price
  • Tv when it worked
  • Picture
Cons
  • Customer service
  • Probelms shortly after warranty expires
  • Dont stand behind their product
  • Poor customer service
  • Poor product
  • Poor product and customer service

Vizio and Element Electronics Most Positive Reviews

Top rated reviews
5

WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less t...

5

La television no se quiere oir nada

Vizio and Element Electronics Most Critical Reviews

Lowest rated reviews
1

We bought a 60 inch Vizio and two months later it wouldn't turn on and needed to be completely replaced. A year later...

1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

Vizio and Element Electronics Latest Reviews

Recent published reviews
1.7

Television stopped working after 1 year. Paid to have it professionally hung on wall. Absolutely no damage. It is in a r...

Read all 435 reviews

I paired a RCA to the tv. None of the codes are not working
What do I do now

Read all 656 reviews

Vizio and Element Electronics Products and Services

Most reviewed product and services
  • Vizio Tv (217 reviews)
  • Vizio Remote (7 reviews)
  • Vizio Sound Bar (7 reviews)
  • Element Electronics Tv (399 reviews)
  • Element Electronics Customer Care (28 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)