PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Vizio as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics

Element Electronics

Has verified representatives
2.0
Vizio

Vizio

1.7
Element Electronics
Vizio

Element Electronics and Vizio Overview

Total reviews
649
427
Company responses
3
0
Issues resolved
2
2

Element Electronics was first mentioned on PissedConsumer on Jul 18, 2010 and since then this brand received 649 reviews. It is 222 reviews more than Vizio received since Oct 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Element Electronics customer support team and Vizio customer service.

Element Electronics and Vizio Consumer Ratings

Rank
212 out of 2896 in Appliances and Electronics category
324 out of 2896 in Appliances and Electronics category
Product or Service Quality
180 in category
285 in category
Customer service
146 in category
210 in category
Diversity of Products or Services
302 in category
317 in category

According to consumer ratings and reviews, Element Electronics ranks 112 points higher in the Appliances and Electronics category than Vizio. People gave Element Electronics 1.7 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 386 points higher than the worst rated brand in this category. At the same time, Vizio was rated 1.3 stars for Product or Service Quality criterion in this category and it is 281 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Element Electronics has a higher rating than Vizio. Regarding Diversity of Products or Services criterion, consumers gave Element Electronics 1.9 stars and it is 53% worse than other in category. Vizio however was rated 1.8 stars and it is 56% worse than other in category.

Element Electronics and Vizio Rating Details

Product or Service Quality
1.7 (235 reviews)
1.3 (164 reviews)
Reviewer's quote

excelente servicio de la persona que me asistio

PissedConsumer1646894

...So in other words these are throw away TVs that they charge as a premium product. I have a 12yr old Panasonic still without issue and a junky Sharp Roku that was also from 2015, they still work perfect. They clearly do not stand by their products...

PissedConsumer1730752
Customer service
1.7 (225 reviews)
1.4 (177 reviews)
Reviewer's quote

At this point excellent customer service has given me the information that I need to contact Walmart and give them the card did I charge to pay for the TV the last four digits and also a case number follow up on and I'm waiting for the team to contact me to give me the this area information to...

Maleeha

...Customer support is atrocious and you can never understand what they are saying, countless hours on hold. Ill never purchase another vizio product again and do not recommend this brand at all..

Chris
Diversity of Products or Services
1.9 (219 reviews)
1.8 (149 reviews)
Reviewer's quote

I was talking to your element technician 4 element smart TVs and she was trying to help me troubleshoot my problem ask me to unplug the main source then ask me to push the power button for 40 seconds I proceeded to tell her I didn't have a clue when which one was the power button I didn't have a...

Kyndra

Purchased a Vizio television in September 2015 and one other TV different brand name. With the recommendations of the Best Buy Sales person purchased the extended warranty for 4 years. You guessed it 2 months ago September 2019 warranty expired. November 28 2019 black screen no volume no picture....

Catherine H

Element Electronics and Vizio Pros and Cons

Pros
  • Price
  • Tv when it worked
  • Picture
  • Price
  • Tv while it worked
  • Picture quality
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Customer service
  • Probelms shortly after warranty expires
  • Dont stand behind their product

Element Electronics and Vizio Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

5

WARNING: Please reconsider purchasing a VIZIO anything. I have a vizio bluray player model BR133 that I purchased less t...

Element Electronics and Vizio Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

1

We bought a 60 inch Vizio and two months later it wouldn't turn on and needed to be completely replaced. A year later...

Element Electronics and Vizio Latest Reviews

Recent published reviews

hi i have a element smart tv. I been with it like for 7 8 months and it doesnt want to turn on only red lights does
My em...

Read all 649 reviews
1.5

I have a 65" M65-C1 purchased in 2015, has worked fairly well up to this point with exception to the smart features. It...

Read all 427 reviews

Element Electronics and Vizio Products and Services

Most reviewed product and services
  • Element Electronics Tv (398 reviews)
  • Element Electronics Customer Care (28 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Vizio Tv (216 reviews)
  • Vizio E550i-b2 Tv (7 reviews)
  • Vizio Remote (7 reviews)