PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Sony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics

Element Electronics

Has Verified Representatives
2.1
Sony

Sony

2.0
Element Electronics
Sony

Element Electronics and Sony Overview

Total reviews
678
515
Company responses
35
0
Issues resolved
3
1

Element Electronics and Sony Consumer Ratings

Rank
209 out of 1795 in Appliances and Electronics category
223 out of 1795 in Appliances and Electronics category
Product or Service Quality
196 in category
205 in category
Customer service
145 in category
217 in category
Diversity of Products or Services
320 in category
143 in category
Price Affordability
116 in category
277 in category

Element Electronics and Sony Rating Details

Product or Service Quality
1.8 (247 reviews)
1.7 (75 reviews)
Reviewer's quote

elements warranty clearly states that they will repair or replace their product with a comprable product of equal or better quality once it is determined a manufacturing defect which it was. I provided everything requested of me and the claim was accepted and I was told to recycle the TV before we...

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I've purchased many Sony products through the years including TVs, Home Theater Systems, Digital Cameras, and VHS/Disc players. I've always regarded Sony products as a good value backed by a reputable corporation. The first time I ever contacted Sony Customer Relations to file a warranty claim, I...

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Customer service
1.7 (235 reviews)
1.4 (88 reviews)
Reviewer's quote

...Their customer service..

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...This was not the type of customer service I expected from Sony but since my other but I had no previous experience with their customer service. My opinion is that there are too many VERY GOOD alternatives than to buy from a company with this attitude toward their customers..

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Diversity of Products or Services
2 (227 reviews)
2.6 (64 reviews)
Reviewer's quote

Element stuck by their claim of the products only warranted for 12 months, and that they could not stand by the reliability of electronic items. I was shocked to hear them say that they cannot stand by a product they sell because of the electronic item. It was obvious that I'm talking to...

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...I paid the full amount so why should I receive the shady services. I was expecting a solution from such a big brand but they have disappointed me to the core. Such services force people to leave brand and move to other competitors and seems they are pushing me towards the same route..

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Price Affordability
3 (224 reviews)
2.3 (66 reviews)
Reviewer's quote

...They want to reimburse the price paisd minus taxes. I paid a sale price for the TV and cannot find that TV, which is sulk sold in stores, for that price. I covered my end...

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I thought the issues were resolved, certainly SONY wouldn't have put out a pair of headphones at this price range without quality control, one mistake everyone makes and it happens but to my complete surprise the new pair had exactly the same problem, over 4 different computers. 2 laptops and 2...

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Element Electronics and Sony Pros and Cons

Pros
  • Price
  • When it worked
  • Tv when it worked
  • I would never suggest sony to anyone
  • Ps4
  • Great when it worked
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Customer service
  • Customer care
  • Sony total disregard for customer satisfaction

Element Electronics and Sony Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

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5

31 de julio de2015Ciudad de la HabanaCuba.

Sr. Kazuo HiraiC.E.O. SONY Corp.
Estimado señor:
Tengo 64 años de edad y más...

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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5

Sony has stolen eight months of my Kaspersky subscription. I purchased my note-book from Sonny that I customized and pr...

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Element Electronics and Sony Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothi...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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1

I sent my $600 Sony Xperia Z2 in for repairs because the microphone did not work. Its a known problem and is covered un...

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Element Electronics and Sony Latest Reviews

Recent published reviews
No votes

Well I called element electronics after getting an email from an Evelyn after my first post, about the run around we...

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No votes

I Want My Money Back Or The Game

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5

TV signal wouldn't come in. Apparently your Tech did something and now it is WORKING!!Happy Thank You so much I've...

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No votes

My account was hacked and stolen I need help recovering it

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Element Electronics and Sony Products and Services

Most reviewed product and services
  • Element Electronics Tv (402 reviews)
  • Element Electronics Customer Care (29 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Sony Tv (101 reviews)
  • Sony Repair (64 reviews)
  • Sony Playstation 4 Video Game Console (33 reviews)