PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Sony as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics

Element Electronics

Has verified representatives
2.0
Sony

Sony

2.0
Element Electronics
Sony

Element Electronics and Sony Overview

Total reviews
649
444
Company responses
3
0
Issues resolved
2
1

Element Electronics was first mentioned on PissedConsumer on Jul 18, 2010 and since then this brand received 649 reviews. It is 205 reviews more than Sony received since Nov 5, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Element Electronics customer support team and Sony customer service.

Element Electronics and Sony Consumer Ratings

Rank
211 out of 2896 in Appliances and Electronics category
189 out of 2896 in Appliances and Electronics category
Product or Service Quality
178 in category
180 in category
Customer service
146 in category
220 in category
Diversity of Products or Services
304 in category
142 in category

According to consumer ratings and reviews, Sony ranks 22 points higher in the Appliances and Electronics category than Element Electronics. People gave Element Electronics 1.7 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 389 points higher than the worst rated brand in this category. At the same time, Sony was rated 1.7 stars for Product or Service Quality criterion in this category and it is 387 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Element Electronics has a higher rating than Sony. Regarding Diversity of Products or Services criterion, consumers gave Element Electronics 1.9 stars and it is 53% worse than other in category. Sony however was rated 2.6 stars and it is 75% greater than other in category.

Element Electronics and Sony Rating Details

Product or Service Quality
1.7 (235 reviews)
1.7 (68 reviews)
Reviewer's quote

excelente servicio de la persona que me asistio

PissedConsumer1646894

...I never had any products in my cart to purchase. I didnt purchase this product by accident. I want to make clear I was not logged on to psn network during time of purchase...

Cher
Customer service
1.7 (225 reviews)
1.3 (75 reviews)
Reviewer's quote

At this point excellent customer service has given me the information that I need to contact Walmart and give them the card did I charge to pay for the TV the last four digits and also a case number follow up on and I'm waiting for the team to contact me to give me the this area information to...

Maleeha

...blue tooth speaker GTK-XB90 one of my woofers has stopped working I need help I love this speaker and don't know what to do please help Sincerely a loyal customer Carlos...

CARLOS G
Diversity of Products or Services
1.9 (219 reviews)
2.6 (57 reviews)
Reviewer's quote

I was talking to your element technician 4 element smart TVs and she was trying to help me troubleshoot my problem ask me to unplug the main source then ask me to push the power button for 40 seconds I proceeded to tell her I didn't have a clue when which one was the power button I didn't have a...

Kyndra

Tried to contact since my sons PlayStation headset wasn’t working and it is still under manufacturer warranty. The first *** laughed and tried to act like she was coughing so I asked to speak to her manager and they claim the manager doesn’t take calls nor call customer back. So what’s the point of...

Lakisha

Element Electronics and Sony Pros and Cons

Pros
  • Price
  • Tv when it worked
  • Picture
  • I would never suggest sony to anyone
  • Tv for the brief time it worked
  • Ease of use
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Customer service
  • Customer care
  • Product or customer service

Element Electronics and Sony Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

5

31 de julio de2015Ciudad de la HabanaCuba.

Sr. Kazuo HiraiC.E.O. SONY Corp.
Estimado señor:
Tengo 64 años de edad y más...

Element Electronics and Sony Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

1

As a loyal Sony customer, I will never buy another Sony product. Our 2yr old 50" $1000 TV failed to turn on. I got nothi...

Element Electronics and Sony Latest Reviews

Recent published reviews

hi i have a element smart tv. I been with it like for 7 8 months and it doesnt want to turn on only red lights does
My em...

Read all 649 reviews
1

I was charge by psn $34.98. This was an unauthorized purchase. I never had any products in my cart to purchase. I didnt...

Read all 444 reviews

Element Electronics and Sony Products and Services

Most reviewed product and services
  • Element Electronics Tv (398 reviews)
  • Element Electronics Customer Care (28 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Sony Tv (95 reviews)
  • Sony Repair (64 reviews)
  • Sony Playstation 4 Video Game Console (20 reviews)