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Samsung Electronics

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 762 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Tv when it worked 3
  • Design 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2

Customers don't like

  • Customer service21
  • Way they do business4
  • Too many defects3
  • Quality3
  • Poor quality3
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Element Electronics

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 526 TOTAL REVIEWS
  • $45.2K CLAIMED LOSSES
  • $353 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Staff
  • Price 5
  • Picture 4
  • Tv when it worked 3
  • So far ok 3
  • When it worked 2

Customers don't like

  • Poor customer service19
  • Poor product and customer service9
  • Poor product9
  • I think they are not honorable5
  • Difficulty of warranty use5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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