PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Element Electronics

Samsung Electronics and Element Electronics Overview

Total reviews 871 692
Company responses 0 43
Issues resolved 10 4

Samsung Electronics and Element Electronics Consumer Ratings

Rank
376 out of 1814 in Appliances and Electronics category
215 out of 1814 in Appliances and Electronics category
Customer service
306 in category
147 in category
Product or Service Quality
315 in category
195 in category
Price Affordability
348 in category
119 in category
Website
300 in category
239 in category

Samsung Electronics and Element Electronics Rating Details

Customer service
1.2 (198 reviews)
1.7 (242 reviews)
Reviewer's quote

then she became extremely rude so i became very aggressive and told her this is not customer service after the incompetence of this company. SHE SAID THANK YOU and hung up on me. So of course i called back and the gentleman who answers the phone stated we have a manager but they don't take calls...

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...no w I'm stuck with a broken new TV customer service offered no type of help..

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Product or Service Quality
1.4 (195 reviews)
1.8 (256 reviews)
Reviewer's quote

...I will never buy another Samsung product. I hope noone else has this issue. Ill def advocate to seek another brand anytime and every time...

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...I sent customer service all documents on 6/23 that was asked of me. I still have not gotten my tv serviced. I call everyday and the foreign agents always say give them 24hrs to respond...

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Price Affordability
2.1 (169 reviews)
3 (232 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

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...but they offered to send me a 50 inch TV which cells for the same price I purchased the 65in for on Black Friday. if they can ship a 50-inch they can ship a 65in with exactly the same damage probability. how do they get the 65 inch TVs to Walmart and Target in order to sell them...

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Website
2 (165 reviews)
2 (208 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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I'm filing a complaint with the Better Business Bureau as well as reviewing this product on EVERY website I can. #frustratedteacher #elementisjunk They should be sued! JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK...

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Samsung Electronics and Element Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • Price
  • When it worked
  • Tv when it worked
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Poor customer service
  • Poor product
  • Poor product and customer service

Samsung Electronics and Element Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

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5

La television no se quiere oir nada

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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Samsung Electronics and Element Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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Samsung Electronics and Element Electronics Latest Reviews

Recent published reviews
1

I bought an A20 Samsung cellphone last year. It was fine until the last month or so. Now it just spins in circles when...

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No votes

tv picture will not come in but it still have the sound

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1

I bought a Samsung Galaxy 10 note plus on October 2019 from T-Mobile
When I ordered it , the T-Mobile customer representa...

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No votes

the tv picture just went out and have not came back on... I can hear the sound but I can't see any picture..

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Samsung Electronics and Element Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (270 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Element Electronics Tv (405 reviews)
  • Element Electronics Customer Care (29 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)