PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Element Electronics

Samsung Electronics and Element Electronics Overview

Total reviews
827
656
Company responses
0
3
Issues resolved
9
2

Samsung Electronics was first mentioned on PissedConsumer on Dec 1, 2007 and since then this brand received 827 reviews. It is 171 reviews more than Element Electronics received since Jul 18, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Samsung Electronics customer support team than with Element Electronics customer service.

Samsung Electronics and Element Electronics Consumer Ratings

Rank
276 out of 2615 in Appliances and Electronics category
218 out of 2615 in Appliances and Electronics category
Product or Service Quality
259 in category
180 in category
Customer service
257 in category
143 in category
Price Affordability
285 in category
107 in category

According to consumer ratings and reviews, Element Electronics ranks 58 points higher in the Appliances and Electronics category than Samsung Electronics. People gave Samsung Electronics 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 316 points higher than the worst rated brand in this category. At the same time, Element Electronics was rated 1.7 stars for Product or Service Quality criterion in this category and it is 395 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Element Electronics has a higher rating than Samsung Electronics. Regarding Price Affordability criterion, consumers gave Samsung Electronics 2.2 stars and it is 50% greater than other in category. Element Electronics however was rated 3 stars and it is 81% greater than other in category.

Samsung Electronics and Element Electronics Rating Details

Product or Service Quality
1.4 (171 reviews)
1.7 (238 reviews)
Reviewer's quote

I am a technology fan, and for many years a big fan of #Samsung and over the last 7 months they have proven that their customer service values are so poor, that no matter the quality of any technology products that make may be, the nightmare of repair makes me never want to do business with them...

Jennifer E

...Service was poor. I did not get what I needed therefore I will be returning the element tv I bought..

PissedConsumer1720229
Customer service
1.3 (166 reviews)
1.7 (227 reviews)
Reviewer's quote

...I will not be using Samsung again unless I absolutely have to, or their customer service DRASTICALLY improves. If you have had a great experience with them, I am truly happy for you. Unfortunately, this is what happened to me and I think others should know..

PissedConsumer1752788

At this point excellent customer service has given me the information that I need to contact Walmart and give them the card did I charge to pay for the TV the last four digits and also a case number follow up on and I'm waiting for the team to contact me to give me the this area information to...

Maleeha
Price Affordability
2.2 (144 reviews)
3 (213 reviews)
Reviewer's quote

The worst deal you could ever make…worst deal I’ve ever made! Samsung dropped the price 3 days after I purchased my phone to $599… a $400 difference-No Trade In! Well, I was sure that the company would price match the phone since I had 14 days to return the phone. Samsung flat out told me “No!” and...

Gonzales A

...They want to reimburse the price paisd minus taxes. I paid a sale price for the TV and cannot find that TV, which is sulk sold in stores, for that price. I covered my end...

Sujey

Samsung Electronics and Element Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Tv when it worked
  • Features
  • Price
  • Tv when it worked
  • Picture
Cons
  • Customer service
  • Poor quality poor customer service
  • Way they do business
  • Poor customer service
  • Poor product
  • Poor product and customer service

Samsung Electronics and Element Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

5

La television no se quiere oir nada

Samsung Electronics and Element Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

Samsung Electronics and Element Electronics Latest Reviews

Recent published reviews
2.8

I am not a fan of sharing negative feelings on social media, but after 7 months, yes 7 months, 9 months in total of garb...

Read all 827 reviews

I paired a RCA to the tv. None of the codes are not working
What do I do now

Read all 656 reviews

Samsung Electronics and Element Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (258 reviews)
  • Samsung Electronics Refrigerator (99 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Element Electronics Tv (398 reviews)
  • Element Electronics Customer Care (28 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)