PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Samsung Electronics
Element Electronics

Samsung Electronics and Element Electronics Overview

Total reviews 1671 776
Company responses 0 110
Issues resolved 19 5

Samsung Electronics and Element Electronics Consumer Ratings

Rank
480 out of 2839 in Appliances and Electronics category
454 out of 2839 in Appliances and Electronics category
Customer service
412 in category
385 in category
Product or Service Quality
444 in category
447 in category
Price Affordability
568 in category
307 in category
Value for money
513 in category
348 in category

Samsung Electronics and Element Electronics Rating Details

Customer service
1.6
(572 reviews)
1.7
(283 reviews)
Reviewer's quote

Customer Service was great I got help on a Sunday. This is rare to get help on the weekendsnow I wont have to throw my food away..

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Customer service cant get a hold of terrible service but on hold while they repeat same two minute wait and never respond..

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Product or Service Quality
1.7
(530 reviews)
1.7
(291 reviews)
Reviewer's quote

Customer service is a joke and non-existent and their website will give you a different price every time you visit for the same product. 6 hours of time wasted on the phone to fix simple things with zero resolution. Asked to be escalated and asked for a supervisor and neither was offered...

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All I can say is I am impressed with the service I have received from Arthur. First we had issues with Wifi, I sent an email request for assistance and the next morning Arthur responded with a trouble shooting routine. We had already fixed that issue from internet searches...

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Price Affordability
2.2
(487 reviews)
2.9
(267 reviews)
Reviewer's quote

...basic phone with a high price tag. Samsung...

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...e contacted through the help chat 4 different times to cancle the check and issue an actual replacement since I can literally not replace my TV with the sales price I paid. And per their own contract (that they've sent me numerous times) they should lawfully be replacing my TV of equal or great value of my 65 inch ...

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Value for money
1.9
(470 reviews)
2.2
(213 reviews)
Reviewer's quote

...It's strange that a repute Company of Samsung have such unprofessional and useless staff and all they care is money. We are very much disappointed, perturbed and dissatisfied with the services, products and workmanship of Samsung. RK, 650-872-****..

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...I am on a fixed income and cannot afford to have it done we put more money into junk..

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Samsung Electronics and Element Electronics Pros and Cons

Pros
  • Always have loved all samsung products
  • Good products
  • Quality of tv
  • Price
  • Picture
  • When it worked
Cons
  • Customer service
  • Poor customer service
  • Horrible customer service
  • Poor customer service
  • Poor product
  • Poor product and customer service

Samsung Electronics and Element Electronics Most Positive Reviews

Top rated reviews
5

Customer Service was great I got help on a Sunday.This is rare to get help on the weekendsnow I wont have to throw my...

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5

Representative suggest that I purchase a firestick ir roku

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5

Tenía 2 meses que decía en la pantalla error. Lo había desenchufado y hace 2 semanas lo volví a enchufar y decía f5. Lo...

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5

She is sending me, via email the ways to check it. I only have one phone so I need to do this. She was quite nice.

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Samsung Electronics and Element Electronics Most Critical Reviews

Lowest rated reviews
1

purchased washer in 2/13 and it has never worked properly. Clothes came out of final cycle still dripping wet and no...

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1

Customer service cant get a hold of terrible service but on hold while they repeat same two minute wait and never...

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1

Customer service is a joke and non-existent and their website will give you a different price every time you visit for...

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1

I've had my 50' element tv for three days and now the picture is completely gone.

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Samsung Electronics and Element Electronics Latest Reviews

Recent published reviews
No votes

Compre mis artículos en una tienda BrandsMart y me dijeron que san sing tenía un rebate de 100 dólares por artículo si...

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4.9

All I can say is I am impressed with the service I have received from Arthur. First we had issues with Wifi, I sent an...

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No votes

You said it back to factory settings and it's sold everything all my passwords I can't get into nothing and I'm pretty...

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No votes

In broke off when i was trying to screw it in and then sent me to the membership to join them and never heard anything...

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