PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Samsung Electronics and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics
Has Verified Representatives
2.1
Samsung Electronics
Element Electronics

Samsung Electronics and Element Electronics Overview

Total reviews 896 697
Company responses 0 51
Issues resolved 10 4

Samsung Electronics and Element Electronics Consumer Ratings

Rank
409 out of 1773 in Appliances and Electronics category
239 out of 1773 in Appliances and Electronics category
Customer service
308 in category
166 in category
Product or Service Quality
329 in category
221 in category
Price Affordability
363 in category
184 in category
Website
317 in category
256 in category

Samsung Electronics and Element Electronics Rating Details

Customer service
1.3 (206 reviews)
1.7 (244 reviews)
Reviewer's quote

The customer service rep explained that once the TV was examined and they determined the damage was due to shipping we would receive a refund to our card within 3 business days. They also stated that they would price match a replacement television once the credit was issued if we called them back...

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...This company has THE WORST customer service, no one is who they say they are and not one person actually has helped..

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Product or Service Quality
1.4 (205 reviews)
1.7 (261 reviews)
Reviewer's quote

Quite frankly, there is something amiss with the assembly and/or quality control organizations at Samsung. How does the incorrect part get kitted with the refrigerator? Someone missed their assigned responsibility. I was significantly inconvenienced by the error and would expect Samsung to...

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...no w I'm stuck with a broken new TV customer service offered no type of help..

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Price Affordability
2.1 (180 reviews)
3 (238 reviews)
Reviewer's quote

Being a public company, I am sure the analysts are watching them and their stock price. I was willing to accept that insult when it started, but today was the end of the line for me. I understand losing me doesn't make any difference to them, but eventually with these policies/product quality...

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...but they offered to send me a 50 inch TV which cells for the same price I purchased the 65in for on Black Friday. if they can ship a 50-inch they can ship a 65in with exactly the same damage probability. how do they get the 65 inch TVs to Walmart and Target in order to sell them...

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Website
2 (176 reviews)
2 (212 reviews)
Reviewer's quote

On the 28th of December 2019, I have placed an order from Samsung on their website https://www. samsung. com/us/ with using Samsung Financing Program...

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I'm filing a complaint with the Better Business Bureau as well as reviewing this product on EVERY website I can. #frustratedteacher #elementisjunk They should be sued! JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK...

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Samsung Electronics and Element Electronics Pros and Cons

Pros
  • Overall product design and ease of use
  • Design
  • Tv when it worked
  • Price
  • When it worked
  • Tv when it worked
Cons
  • Customer service
  • Poor quality poor customer service
  • Poor quality
  • Poor customer service
  • Poor product
  • Poor product and customer service

Samsung Electronics and Element Electronics Most Positive Reviews

Top rated reviews
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
982520****

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5

La television no se quiere oir nada

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5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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Samsung Electronics and Element Electronics Most Critical Reviews

Lowest rated reviews
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

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1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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Samsung Electronics and Element Electronics Latest Reviews

Recent published reviews
1

Just purchased a phone got the phone yesterday went don't 146.00 and called service got told they want change the price...

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No votes

I bought my 65 inch Roku tv on November 2019. At the target in Encinitas California.
The same day i got It I placed it on...

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3

On November 30, 2020 we ordered a Samsung QLED 55" Q80T Flat panel television. It arrived with a big hole in the box, an...

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2.2

Not heard back from element electronics.

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Samsung Electronics and Element Electronics Products and Services

Most reviewed product and services
  • Samsung Electronics Tv (273 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)
  • Element Electronics Tv (405 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Element Electronics Elefw328 Tv (12 reviews)