PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics
Samsung Electronics

Element Electronics and Samsung Electronics Overview

Total reviews 695 880
Company responses 51 0
Issues resolved 4 10

Element Electronics and Samsung Electronics Consumer Ratings

Rank
230 out of 1853 in Appliances and Electronics category
396 out of 1853 in Appliances and Electronics category
Product or Service Quality
216 in category
328 in category
Customer service
165 in category
309 in category
Diversity of Products or Services
358 in category
210 in category
Price Affordability
180 in category
362 in category

Element Electronics and Samsung Electronics Rating Details

Product or Service Quality
1.7 (260 reviews)
1.4 (197 reviews)
Reviewer's quote

...This company has THE WORST customer service, no one is who they say they are and not one person actually has helped..

Read full review

We have been buying Samsung products for many years. 60 inch flat screen TVs, many note cell phones, from the note 2 up. Every year looking forward to the newest model...

Read full review
Customer service
1.7 (243 reviews)
1.3 (201 reviews)
Reviewer's quote

...no w I'm stuck with a broken new TV customer service offered no type of help..

Read full review

then she became extremely rude so i became very aggressive and told her this is not customer service after the incompetence of this company. SHE SAID THANK YOU and hung up on me. So of course i called back and the gentleman who answers the phone stated we have a manager but they don't take calls...

Read full review
Diversity of Products or Services
1.9 (239 reviews)
2.4 (146 reviews)
Reviewer's quote

Element stuck by their claim of the products only warranted for 12 months, and that they could not stand by the reliability of electronic items. I was shocked to hear them say that they cannot stand by a product they sell because of the electronic item. It was obvious that I'm talking to...

Read full review

...One more - customer service is even worse than the products..

Read full review
Price Affordability
3 (237 reviews)
2.1 (173 reviews)
Reviewer's quote

...but they offered to send me a 50 inch TV which cells for the same price I purchased the 65in for on Black Friday. if they can ship a 50-inch they can ship a 65in with exactly the same damage probability. how do they get the 65 inch TVs to Walmart and Target in order to sell them...

Read full review

...I would not have purchased these expensive ear buds at full price without the credit. Please tell me why this happened and how I will receive my credit on this current purchase. Thank You..

Read full review

Element Electronics and Samsung Electronics Pros and Cons

Pros
  • Price
  • When it worked
  • Tv when it worked
  • Overall product design and ease of use
  • Design
  • Tv when it worked
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Customer service
  • Poor quality poor customer service
  • Poor quality

Element Electronics and Samsung Electronics Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

Read full review
5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
982520****

Read full review
5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

Read full review
5

It's been a year I took a risk to buy a phone from the Samsung. I am saying soo because I have heard that it hangs a...

Read full review

Element Electronics and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

Read full review
1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

Read full review
1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

Read full review
1

Bearing failed after 3.5 years. Had it repaired, a complete rebuild. The failure happened again after six months. Just...

Read full review

Element Electronics and Samsung Electronics Latest Reviews

Recent published reviews
1.8

My tv is still damage but I cant find my receipt of purchase what can i do ?

Read full review
1

I was on the phone for 45 minutes they kept repeating the same message over and over and over I was Furious
somebody answ...

Read full review
1.4

Its brand new out the box and its not connecting

Read full review
1.6

I was on hold for about 30 minutes they kept repeating the same message constantly I was getting very annoyed somebody...

Read full review

Element Electronics and Samsung Electronics Products and Services

Most reviewed product and services
  • Element Electronics Tv (405 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Element Electronics Elefw328 Tv (12 reviews)
  • Samsung Electronics Tv (272 reviews)
  • Samsung Electronics Refrigerator (101 reviews)
  • Samsung Electronics Repair (54 reviews)