PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philips and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philips

Philips

1.7
Element Electronics

Element Electronics

Has Verified Representatives
2.2
Philips
Element Electronics

Philips and Element Electronics Overview

Total reviews
118
685
Company responses
0
37
Issues resolved
1
4

Philips and Element Electronics Consumer Ratings

Rank
362 out of 1786 in Appliances and Electronics category
192 out of 1786 in Appliances and Electronics category
Product or Service Quality
289 in category
191 in category
Customer service
247 in category
147 in category
Value for money
277 in category
142 in category
Website
363 in category
237 in category

Philips and Element Electronics Rating Details

Product or Service Quality
1.4 (47 reviews)
1.8 (252 reviews)
Reviewer's quote

Horrible, unprofessional and incompetent customer service. Purchased NEW shaver, broken from the start and it has been 2 weeks and I still get a run around. They do NOT honor defective items and they will give every excuse to deny a claim..

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...I sent customer service all documents on 6/23 that was asked of me. I still have not gotten my tv serviced. I call everyday and the foreign agents always say give them 24hrs to respond...

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Customer service
1.3 (43 reviews)
1.7 (238 reviews)
Reviewer's quote

...center is Horrible we schedule a time to pick up my TV and they never came and I called them over and over nobody pick up the phone this is so far my worst customer service ever I would not recommend anybody to go buy anything from Phillips ever...

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The customer service has been nothing but miserable they've lied to me several times and told me they would have a supervisor call me within an hour one-time the support person I was talking to even guaranteed me he would call me back in 2 hours to make sure the supervisor had called me back of...

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Value for money
1.7 (43 reviews)
2.2 (174 reviews)
Reviewer's quote

...I've now spent my money on 2 pieces of junk. When I turn the volume down the tv cuts off. Just goes black...

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...and now I won't have enough money to get a replacement TV. Similar TVs are selling for over $400. If you feel for my situation and can do anything to help it would be a heaven sent..

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Website
1.7 (41 reviews)
2 (201 reviews)
Reviewer's quote

I've even went on their website and follow the directions how to use a flash drive to put in the television so that the Flash software will update the television. But that didn't work either. This company has no 24-hour service support and every time you press on contact it will not give you an...

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I'm filing a complaint with the Better Business Bureau as well as reviewing this product on EVERY website I can. #frustratedteacher #elementisjunk They should be sued! JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK JUNK...

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Philips and Element Electronics Pros and Cons

Pros
  • No pros
  • Quality of product
  • Product when they dont break
  • Price
  • When it worked
  • Tv when it worked
Cons
  • Did not care about my problem
  • Customer serice is pathetic
  • About everything else
  • Poor customer service
  • Poor product
  • Poor product and customer service

Philips and Element Electronics Most Positive Reviews

Top rated reviews
5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

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5

La television no se quiere oir nada

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5

Hannah was very courteous and helpful. Problem resolved. I hope that things get better in the Philippines.

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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Philips and Element Electronics Most Critical Reviews

Lowest rated reviews
1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

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1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

Philips takes full responsibility of *** off consumers with worse products such as this model. Their unnecessary...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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Philips and Element Electronics Latest Reviews

Recent published reviews
No votes

I received a Phillips Roku tv for my birthday. Went to hook it up this morning and I got an error code 009, with a...

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4

Its not coming on all of sudden after I bought it on the wall

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1

I sent tv for repair and than it is brought back 5+ days later cracked. Not repaired and no one told me it would be...

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1.5

I bought my TV on black Friday and paid $279 and tax. Element made me an appointment at ubreakifix and I took it their....

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Philips and Element Electronics Products and Services

Most reviewed product and services
  • Philips Tv (22 reviews)
  • Philips Shaver (8 reviews)
  • Philips Portable Media Player (3 reviews)
  • Element Electronics Tv (404 reviews)
  • Element Electronics Customer Care (29 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)