PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Philips and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Philips

Philips

1.7
Element Electronics

Element Electronics

Has verified representatives
2.0
Philips
Element Electronics

Philips and Element Electronics Overview

Total reviews
70
647
Company responses
0
3
Issues resolved
1
2

Element Electronics was first mentioned on PissedConsumer on Jul 18, 2010 and since then this brand received 647 reviews. It is 577 reviews more than Philips received since Jun 17, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Philips customer support team than with Element Electronics customer service.

Philips and Element Electronics Consumer Ratings

Rank
311 out of 2894 in Appliances and Electronics category
210 out of 2894 in Appliances and Electronics category
Product or Service Quality
258 in category
182 in category
Value for money
228 in category
125 in category
Customer service
213 in category
150 in category

According to consumer ratings and reviews, Element Electronics ranks 101 points higher in the Appliances and Electronics category than Philips. People gave Philips 1.4 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 312 points higher than the worst rated brand in this category. At the same time, Element Electronics was rated 1.7 stars for Product or Service Quality criterion in this category and it is 388 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Element Electronics has a higher rating than Philips. Regarding Customer service criterion, consumers gave Philips 1.4 stars and it is 63% greater than other in category. Element Electronics however was rated 1.7 stars and it is 74% greater than other in category.

Philips and Element Electronics Rating Details

Product or Service Quality
1.4 (25 reviews)
1.7 (235 reviews)
Reviewer's quote

I need replacement blades for my Norelco #1560 & 1290x . . . .where can I find the retailer ? re here any local approved Norelco repair and replace as well as clean up units?rsvp;Jerome Jassenoff2730 Tecumseh DriveWest Palm Beach,Fl 33409 USAJJassenoff@gmail.com

Jerome

excelente servicio de la persona que me asistio

PissedConsumer1646894
Value for money
1.8 (24 reviews)
2.2 (157 reviews)
Reviewer's quote

...and the solution they offered me was to buy a new one! The product should have lasted significantly longer than 2 years, particularly given the amount of money I paid for it. I will never buy another Philips product and I would not recommend them for...

Sarah W

Horrible.. bought the TV less than a month ago and all of sudden received a software upgrade error with blue screen in the background. Tech support told me that there was nothing they can do !!!!! Less than a month ago! Headed to Target to get a new thank God for Target protection plan because...

PissedConsumer1147317
Customer service
1.4 (24 reviews)
1.7 (224 reviews)
Reviewer's quote

...when I called Customer service, Customer service stated that it is current normal condition in order to fix that min 150 - max 300 $ should be spent..

Birgun G

...So I called customer service for element and they had me unplug it and hold down the power button on my remote for 10-15 seconds and plug it back it. It turned on but went black again..

Adelaide

Philips and Element Electronics Pros and Cons

Pros
  • Product when they dont break
  • Toothbrush when it worked
  • Quality of product
  • Price
  • Tv when it worked
  • Picture
Cons
  • Did not care about my problem
  • Customer serice is pathetic
  • Support service
  • Poor customer service
  • Poor product
  • Poor product and customer service

Philips and Element Electronics Most Positive Reviews

Top rated reviews
5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

5

La television no se quiere oir nada

Philips and Element Electronics Most Critical Reviews

Lowest rated reviews
1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

Philips and Element Electronics Latest Reviews

Recent published reviews

You don’t offer 24/7 service which is poor customer service

Read all 70 reviews
5

Sorry but I didn’t mean to use Pissed Consumer. I was simply looking for assistance and didn’t read all the information...

Read all 647 reviews

Philips and Element Electronics Products and Services

Most reviewed product and services
  • Philips Tv (7 reviews)
  • Philips Shaver (7 reviews)
  • Philips Dvd Player (2 reviews)
  • Element Electronics Tv (398 reviews)
  • Element Electronics Customer Care (27 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)