PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Philips as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics
Has Verified Representatives
2.1
Philips
2.0
Element Electronics
Philips

Element Electronics and Philips Overview

Total reviews 693 149
Company responses 51 0
Issues resolved 4 2

Element Electronics and Philips Consumer Ratings

Rank
227 out of 1847 in Appliances and Electronics category
239 out of 1847 in Appliances and Electronics category
Product or Service Quality
217 in category
272 in category
Customer service
165 in category
177 in category
Diversity of Products or Services
357 in category
236 in category
Price Affordability
177 in category
271 in category

Element Electronics and Philips Rating Details

Product or Service Quality
1.7 (259 reviews)
1.5 (61 reviews)
Reviewer's quote

...This company has THE WORST customer service, no one is who they say they are and not one person actually has helped..

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I have had service errors related to my Phillips TV. I have called And had to manually reset my tv in order to watch movies, such as Netflix or Tubi etc..

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Customer service
1.7 (242 reviews)
1.6 (61 reviews)
Reviewer's quote

...no w I'm stuck with a broken new TV customer service offered no type of help..

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I am trying to reach customer service for four days. Despite following the hours of operation on your website, you are always closed. Have tried calling 866-309-**** and 866-309-****...

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Diversity of Products or Services
1.9 (237 reviews)
2.3 (52 reviews)
Reviewer's quote

Element stuck by their claim of the products only warranted for 12 months, and that they could not stand by the reliability of electronic items. I was shocked to hear them say that they cannot stand by a product they sell because of the electronic item. It was obvious that I'm talking to...

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...I saw we file class action lawsuit against the company for faulty products that they arent willing to stand by..

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Price Affordability
3 (236 reviews)
2.5 (55 reviews)
Reviewer's quote

...but they offered to send me a 50 inch TV which cells for the same price I purchased the 65in for on Black Friday. if they can ship a 50-inch they can ship a 65in with exactly the same damage probability. how do they get the 65 inch TVs to Walmart and Target in order to sell them...

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...This television is very smart smart enough to influence me to buy it because of its price. But this television if it loses its firmware and you do not have internet service is useless. This company should one it's customers about this issue...

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Element Electronics and Philips Pros and Cons

Pros
  • Price
  • When it worked
  • Tv when it worked
  • No pros
  • Quality of product
  • Product when they dont break
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Did not care about my problem
  • Customer serice is pathetic
  • Cant contact them on the phone

Element Electronics and Philips Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

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5

I called with an isue wiyh my airfryer she was very helpfully snd resolved my isur right the way.
Thank you Like

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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5

Hannah was very courteous and helpful. Problem resolved. I hope that things get better in the Philippines.

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Element Electronics and Philips Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

My wife has an HP6335 Ladyshave which I bought her for Xmas. When I tried to purchase a new cutting head I was told that...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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1

Philips takes full responsibility of *** off consumers with worse products such as this model. Their unnecessary...

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Element Electronics and Philips Latest Reviews

Recent published reviews
No votes

Watching a movie and the screen went black only sound is the beeps when I turn it off and back on but still black...

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1

Two weeks ago, our TV suddenly decided it didn't want to connected to the internet anymore. After texting and phoning cu...

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1

No one helped resolved my issue . Screen is still currently black

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3.5

On my apps on my TV such as Netflix, Disney plus.... I get the code 100. Network issue. But tv is hooked to ethernet....

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Element Electronics and Philips Products and Services

Most reviewed product and services
  • Element Electronics Tv (405 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Element Electronics Elefw328 Tv (12 reviews)
  • Philips Tv (32 reviews)
  • Philips Shaver (8 reviews)
  • Philips Portable Media Player (3 reviews)