PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hisense and Element Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hisense

Hisense

1.7
Element Electronics

Element Electronics

Has Verified Representatives
2.1
Hisense
Element Electronics

Hisense and Element Electronics Overview

Total reviews
200
679
Company responses
0
35
Issues resolved
3
3

Hisense and Element Electronics Consumer Ratings

Rank
383 out of 1794 in Appliances and Electronics category
208 out of 1794 in Appliances and Electronics category
Customer service
245 in category
145 in category
Product or Service Quality
305 in category
194 in category
Diversity of Products or Services
349 in category
320 in category
Price Affordability
195 in category
118 in category

Hisense and Element Electronics Rating Details

Customer service
1.3 (97 reviews)
1.7 (235 reviews)
Reviewer's quote

...No luck with customer service. A quick google search showed this to be a very common problem with Hisense dehumidifiers. Looks like Im just another in the long line of dissatisfied purchasers of a Hisense product...

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The customer service has been nothing but miserable they've lied to me several times and told me they would have a supervisor call me within an hour one-time the support person I was talking to even guaranteed me he would call me back in 2 hours to make sure the supervisor had called me back of...

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Product or Service Quality
1.4 (90 reviews)
1.8 (247 reviews)
Reviewer's quote

...was over the 30 days at the store bought the new one on March 26th of 2020 and now that one only has sound and went to a black screen tried calling customer service and it will take over a week for them to get somebody out here to help...

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Element stuck by their claim of the products only warranted for 12 months, and that they could not stand by the reliability of electronic items. I was shocked to hear them say that they cannot stand by a product they sell because of the electronic item. It was obvious that I'm talking to...

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Diversity of Products or Services
1.8 (87 reviews)
2 (227 reviews)
Reviewer's quote

...They know their products fail horribly from poor quality and design. Hisense should be considered the quality of North Korean product..

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...Since they didn't won't to even try and work with me on some resolution, I as a purchaser can elect to not ever buy one of their products again and would advise anyone else not to either. ..

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Price Affordability
2.7 (79 reviews)
3 (224 reviews)
Reviewer's quote

Please keep in mind that i paid a premium price for your product and i am now unable to update and use my TV correctly as it was advertised. I need your assistance in this manner and would appreciate it if you can send me a link to a downloadable firmware upgrade for my Hisense TV. My TV serial...

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...They want to reimburse the price paisd minus taxes. I paid a sale price for the TV and cannot find that TV, which is sulk sold in stores, for that price. I covered my end...

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Hisense and Element Electronics Pros and Cons

Pros
  • Cheap prices
  • Picture when it worked
  • Worked well while it worked
  • Price
  • When it worked
  • Tv when it worked
Cons
  • Faulty products
  • Poor customer service
  • Customer service
  • Poor customer service
  • Poor product
  • Poor product and customer service

Hisense and Element Electronics Most Positive Reviews

Top rated reviews
5

Hisense handled the calls well and answered all of my questions. They were fantastic.

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5

La television no se quiere oir nada

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4.8

I bought my 55 hisense from Walmart. The minute I plugged it in I couldn’t get the tv to stay on. Frustrating to say...

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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Hisense and Element Electronics Most Critical Reviews

Lowest rated reviews
1

Bought the T.V. on black Friday. T.V. stopped working in June! Black screen, sound worked still! HiSense sent a service...

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1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

Brought a Hisensr TV on February 2013 its still under warranty. Well the little piece that you screw the cable into...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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Hisense and Element Electronics Latest Reviews

Recent published reviews
1.5

I tried to do everything you told me to do the LED light shows up but my TV still will not come on and I haven't even...

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1

bought 2. This last one is over a year old. it takes 2 hours just to come on.

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1

E9 error after only about 4 months. Dont buy.

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No votes

Well I called element electronics after getting an email from an Evelyn after my first post, about the run around we...

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Hisense and Element Electronics Products and Services

Most reviewed product and services
  • Hisense Tv (106 reviews)
  • Hisense Dehumidifier (14 reviews)
  • Hisense Refrigerator (14 reviews)
  • Element Electronics Tv (403 reviews)
  • Element Electronics Customer Care (29 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)