PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Hisense as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics

Element Electronics

Has verified representatives
2.0
Hisense

Hisense

1.7
Element Electronics
Hisense

Element Electronics and Hisense Overview

Total reviews
649
218
Company responses
3
0
Issues resolved
2
2

Element Electronics was first mentioned on PissedConsumer on Jul 18, 2010 and since then this brand received 649 reviews. It is 431 reviews more than Hisense received since Jun 30, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Hisense customer support team than with Element Electronics customer service.

Element Electronics and Hisense Consumer Ratings

Rank
212 out of 2895 in Appliances and Electronics category
340 out of 2895 in Appliances and Electronics category
Product or Service Quality
180 in category
294 in category
Customer service
146 in category
235 in category
Diversity of Products or Services
301 in category
325 in category

According to consumer ratings and reviews, Element Electronics ranks 128 points higher in the Appliances and Electronics category than Hisense. People gave Element Electronics 1.7 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 386 points higher than the worst rated brand in this category. At the same time, Hisense was rated 1.3 stars for Product or Service Quality criterion in this category and it is 272 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Element Electronics has a higher rating than Hisense. Regarding Diversity of Products or Services criterion, consumers gave Element Electronics 1.9 stars and it is 53% worse than other in category. Hisense however was rated 1.8 stars and it is 57% worse than other in category.

Element Electronics and Hisense Rating Details

Product or Service Quality
1.7 (235 reviews)
1.3 (104 reviews)
Reviewer's quote

excelente servicio de la persona que me asistio

PissedConsumer1646894

I will NEVER purchase another Hisense product. The original model DH70KP1WG dehumidifier failed after a year due to a non-functioning humidistat. They agreed to send a replacement (leaving me to dispose of the failed unit & pay that cost)...

PissedConsumer1675093
Customer service
1.7 (225 reviews)
1.3 (112 reviews)
Reviewer's quote

At this point excellent customer service has given me the information that I need to contact Walmart and give them the card did I charge to pay for the TV the last four digits and also a case number follow up on and I'm waiting for the team to contact me to give me the this area information to...

Maleeha

...No customer support. Avoid this brand of defective electronics..

Zeda
Diversity of Products or Services
1.9 (219 reviews)
1.8 (95 reviews)
Reviewer's quote

I was talking to your element technician 4 element smart TVs and she was trying to help me troubleshoot my problem ask me to unplug the main source then ask me to push the power button for 40 seconds I proceeded to tell her I didn't have a clue when which one was the power button I didn't have a...

Kyndra

Error E09. Called company and they were little help. You have to almost have 10 witnesses and an affidavit to get warranty satisfied. This is a terrible dehumidifier. I would not buy any product from this company.

larry a

Element Electronics and Hisense Pros and Cons

Pros
  • Price
  • Tv when it worked
  • Picture
  • Cheap prices
  • Picture when it worked
  • Tv product
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Customer service
  • Deliberate complaint avoidance
  • Poor customers service

Element Electronics and Hisense Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

5

My DH70K1G humidifier is displaying a e9 error code,what does this mean. webb,ernest@gmail.com

Element Electronics and Hisense Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

1

Bought the T.V. on black Friday. T.V. stopped working in June! Black screen, sound worked still! HiSense sent a service...

Element Electronics and Hisense Latest Reviews

Recent published reviews

hi i have a element smart tv. I been with it like for 7 8 months and it doesnt want to turn on only red lights does
My em...

Read all 649 reviews
1

Lasted 2 years, then completely died. No customer support. Avoid this brand of defective electronics

Read all 218 reviews

Element Electronics and Hisense Products and Services

Most reviewed product and services
  • Element Electronics Tv (398 reviews)
  • Element Electronics Customer Care (28 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Hisense Tv (98 reviews)
  • Hisense Refrigerator (12 reviews)
  • Hisense Customer Care (8 reviews)