PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Element Electronics and Hisense as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Element Electronics
Has Verified Representatives
2.1
Hisense
1.7
Element Electronics
Hisense

Element Electronics and Hisense Overview

Total reviews 695 234
Company responses 51 0
Issues resolved 4 6

Element Electronics and Hisense Consumer Ratings

Rank
228 out of 1851 in Appliances and Electronics category
418 out of 1851 in Appliances and Electronics category
Product or Service Quality
220 in category
354 in category
Customer service
168 in category
264 in category
Diversity of Products or Services
363 in category
404 in category
Price Affordability
183 in category
235 in category

Element Electronics and Hisense Rating Details

Product or Service Quality
1.7 (260 reviews)
1.3 (106 reviews)
Reviewer's quote

...This company has THE WORST customer service, no one is who they say they are and not one person actually has helped..

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I, then, contact your incompetent customer service team. Where I had to speak with three people before ANYONE knew what they were doing. HUGE TRAINING OPPORTUNITY...

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Customer service
1.7 (243 reviews)
1.3 (109 reviews)
Reviewer's quote

...no w I'm stuck with a broken new TV customer service offered no type of help..

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I called Hisense warranty and I explained my situation then the customer service person told me to resend the pictures. I resented the picture and once again they told me to send pictures of the shipping box and label and I explained to them I had already stated over email and phone that I don't...

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Diversity of Products or Services
1.9 (239 reviews)
1.7 (99 reviews)
Reviewer's quote

Element stuck by their claim of the products only warranted for 12 months, and that they could not stand by the reliability of electronic items. I was shocked to hear them say that they cannot stand by a product they sell because of the electronic item. It was obvious that I'm talking to...

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...They know their products fail horribly from poor quality and design. Hisense should be considered the quality of North Korean product..

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Price Affordability
3 (237 reviews)
2.6 (96 reviews)
Reviewer's quote

...but they offered to send me a 50 inch TV which cells for the same price I purchased the 65in for on Black Friday. if they can ship a 50-inch they can ship a 65in with exactly the same damage probability. how do they get the 65 inch TVs to Walmart and Target in order to sell them...

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Please keep in mind that i paid a premium price for your product and i am now unable to update and use my TV correctly as it was advertised. I need your assistance in this manner and would appreciate it if you can send me a link to a downloadable firmware upgrade for my Hisense TV. My TV serial...

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Element Electronics and Hisense Pros and Cons

Pros
  • Price
  • When it worked
  • Tv when it worked
  • Cheap prices
  • Picture when it worked
  • Worked well while it worked
Cons
  • Poor customer service
  • Poor product
  • Poor product and customer service
  • Customer service
  • Too many technical problems and not getting fixed properly
  • Quality of the product

Element Electronics and Hisense Most Positive Reviews

Top rated reviews
5

La television no se quiere oir nada

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5

Hisense handled the calls well and answered all of my questions. They were fantastic.

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5

did everthing they ask , now just waiting for check. the thing is that was my only tv and I recycled it a 60 inch tv...

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5

I was so impressed with this fridge. It is stylish and the shelving and drawers are well-made. However, after having...

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Element Electronics and Hisense Most Critical Reviews

Lowest rated reviews
1

Purchased TV at Tiger Direct. 6 months later the TV had a horizontal line running through the screen. A few weeks later...

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1

Bought the T.V. on black Friday. T.V. stopped working in June! Black screen, sound worked still! HiSense sent a service...

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1

We bought a refurbished element 40" television from wal-mart. All was well with it until just one week shy of having...

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1

Brought a Hisensr TV on February 2013 its still under warranty. Well the little piece that you screw the cable into...

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Element Electronics and Hisense Latest Reviews

Recent published reviews
1.8

My tv is still damage but I cant find my receipt of purchase what can i do ?

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1

my television went out. and they cannot do nothing about it. and I'm very upset about it.

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1.4

Its brand new out the box and its not connecting

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1.3

This really needs to be reported to the correct law enforcement agencies

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Element Electronics and Hisense Products and Services

Most reviewed product and services
  • Element Electronics Tv (405 reviews)
  • Element Electronics Elefw408 Tv (13 reviews)
  • Element Electronics Elefw328 Tv (12 reviews)
  • Hisense Tv (129 reviews)
  • Hisense Refrigerator (29 reviews)
  • Hisense Dehumidifier (29 reviews)