PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Steam and Electronic Arts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Steam
Electronic Arts

Steam and Electronic Arts Overview

Total reviews 6120 1866
Company responses 0 0
Issues resolved 95 22

Steam and Electronic Arts Consumer Ratings

Rank
168 out of 1292 in Games and Movies category
228 out of 1292 in Games and Movies category
Customer service
161 in category
193 in category
Website
185 in category
223 in category
Product or Service Quality
175 in category
197 in category
Value for money
148 in category
202 in category

Steam and Electronic Arts Rating Details

Customer service
1.7
(1991 reviews)
1.4
(805 reviews)
Reviewer's quote

...Customer service is terrible. No help what so ever. I just wanted to blow some steam from today and wanted to play cod but now im more pissed than i was b4 i turned on my laptop..

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...It seems like they just wanna trap you and make you pay when you dont want to anymore! You have to wait for customer service to delete your account for some reason and I havent talked to them once because its taking hours to answer EA needs to fix this problem! I will never get an EA account again!..

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Website
1.9
(1828 reviews)
1.6
(756 reviews)
Reviewer's quote

...I called and the message says there is no phone support for Steam and I tried the website but nothing. Furthermore, the company does not stand behind their product. I need a new Steam card so I can get what I paid for...

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...I cant navigate the website. I cant get in contact with anyone. Ive wasted money on games I cant access the features on...

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Product or Service Quality
1.9
(1816 reviews)
1.7
(723 reviews)
Reviewer's quote

SteamDeck is a waste of money, doesn't play any games I want to play, and Valve offers almost no phone customer service. Too many automated phone lines and verification emails. All I want to do is play a damn game..

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The service is terrible my account got hacked and it doesnt help at all its like impossible to reach to talk to somebody, anyways thats my last fifa on my life imm gonna delete the game since you dont care about your costumers..

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Value for money
2.1
(1729 reviews)
1.8
(702 reviews)
Reviewer's quote

My account got hacked again, i already lost one account from someone who changed the email and i can't continue to lose money like this, my account name is cofflink, my steam name is peat, i have: Sea Of Thieves, i recently downloaded lethal company, i have wallpaper engine and some other stupid...

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...Cant contact them by phone or email and I got so much money spent on this account that is so frustrating that I cant get ahold of them at all this page didnt help at all either..

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Steam and Electronic Arts Pros and Cons

Pros
  • I need my money back right now
  • I want my refund
  • Dont know
  • Good games
  • Fun games
  • Great games
Cons
  • No customer service
  • Could not use my card
  • Customer service
  • Everything about ea
  • Bad customer service
  • Terrible customer service

Steam and Electronic Arts Most Positive Reviews

Top rated reviews
5

my account was stolen. and they changed, they remove the number, they remove the Authenticator and they changed the...

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5

My complaint is that I have an old account that I cannot get into because I do not have that email anymore. So I made...

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5

I bought six cards yesterday and although activated they show invalud to the receiver.

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5

I bought something on one account on Xbox and I unlinked the accounts and linked it to another account and I need to...

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Steam and Electronic Arts Most Critical Reviews

Lowest rated reviews
1

I bought a card a month ago, and it said that it was already redeemed before I could use it!! Now Im out $100 because...

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1

It sucks that no one is available to help you with your problems they just say go to help section it doesn't help you

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1

Unauthorized purchase !!!
*** reuest for 100 symbols fix your *** customer support
Very unhappy in trying to resolve issue...

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1

I cannot understand anything the foreigners you have working for you say. I have called dozens of time and no one says a...

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Steam and Electronic Arts Latest Reviews

Recent published reviews
No votes

i puchased a card that was damage and would like to get a refund , i have the reciept this a picture of card and my...

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No votes

I changed my number and not sure about email address as had known stole and I dunno if right email I brought fifa...

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No votes

hello my name is Mark B. Corkum and while i was on vacation most of my gaming accounts along with other things were stol...

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No votes

Hello Im trying to link my account it will not allow me to play games online. My user name is Hua77 and the password is...

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