PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Rockstar Games and Electronic Arts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Rockstar Games
Electronic Arts

Rockstar Games and Electronic Arts Overview

Total reviews
3992
57
Company responses
0
0
Issues resolved
6
2

Rockstar Games and Electronic Arts Consumer Ratings

Rank
23 out of 283 in Games and Movies category
72 out of 283 in Games and Movies category
Customer service
19 in category
63 in category
Website
32 in category
68 in category
Value for money
11 in category
52 in category
Product or Service Quality
20 in category
60 in category

Rockstar Games and Electronic Arts Rating Details

Customer service
2.5 (1401 reviews)
1.4 (16 reviews)
Reviewer's quote

...Very awful and poor customer service..

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...That's not customer service, I can not feel they will get improvement in the future with this working attitude. The Product/Service I bought: I bought EA's ipad game 'FIFA 16 Ultimate Team Version 2. 1 for iPad'...

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Website
3 (1362 reviews)
1.9 (15 reviews)
Reviewer's quote

...OH as well as the submit a ticket button is fake on the website. It takes you back to categories when you hover over it. Horrible business practice...

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There is a problem with Jedi: Fallen Order relating to the age of our xbox one. My dad is not happy about it and would like full refund or a gift card. Personally, i am hoping you just give us an xbox one s so we can enjoy your game in peace. I personally love this game, and would like to play it...

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Value for money
3 (1310 reviews)
1.9 (8 reviews)
Reviewer's quote

I am not getting my money whenever I log in for gta 5 I didn't get it last month or this month it's already been a week ur suppose to get a million for the times u log on I am not..

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...All the money they have gotten from me and this is what I get..

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Product or Service Quality
3 (1305 reviews)
1.9 (10 reviews)
Reviewer's quote

...If someone spends their money on a product. They should get what they pay for. If it was put out there that I couldn't transfer my character...

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I was billed twice for gems. I requested 1 payment back. Go to play Pogo only to find out banned. Been a member for over 15 years. No reason was given why I was banned. I am paid up for a year.

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Rockstar Games and Electronic Arts Pros and Cons

Pros
  • I love gta
  • Loved playing the game
  • Had lots of fun playing with friends
  • Video games
  • Sims 2
  • Game theme
Cons
  • Customer service
  • Will not help fix problems when they are wrong
  • Trying to get consumer service to contact me
  • Lack of understanding
  • Customer service
  • Your customer service

Rockstar Games and Electronic Arts Most Positive Reviews

Top rated reviews
5

I would like a refund on GTA V i bought the game a year ago on the xbox live store and nothing was wrong with it but...

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5

I've been an avid fan of the Sims. I wanted to re-install the Sims 3. I had the case and the product key, but I lost...

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5

When i join gta v online people with poor internet keeps kicking me out of games need you fix them

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3.5

The coaches on the game call their own challenges and steal timeouts from me. Please tell EA Sports to fix this.

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Rockstar Games and Electronic Arts Most Critical Reviews

Lowest rated reviews
1

Worst customer service ever!!!!! I am playing GTA series since first part. Just recently I've got the GTA 5,played for...

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1

SOO EA GAMES NO LONGER SUPPORTS SIMS 2 RUNNING DOWNLOADED GAMES. WELL THIS IS COMPLETE *** WHEN I HAVE SPENT TONS OF $...

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1

Almost everyone cheats on rock star games I'll never buy rock star games again

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1

Fiffa 15 why is it ever bloody time you buy a packs you always get players that go for 600 coins or the same players eve...

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Rockstar Games and Electronic Arts Latest Reviews

Recent published reviews
No votes

I was loading in the GTA V one day and I saw that it said if I buy a great white shark card are bigger it said I would...

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3

There is a problem with Jedi: Fallen Order relating to the age of our xbox one. My dad is not happy about it and would...

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1

I am not getting my money whenever I log in for gta 5 I didn't get it last month or this month it's already been a week...

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1.4

They have not responded to me as to why I was banned. Yet I am paid up for a year. I requested one of the double...

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Rockstar Games and Electronic Arts Products and Services

Most reviewed product and services
  • Rockstar Games Grand Theft Auto Video Game (1302 reviews)
  • Rockstar Games Video Game (492 reviews)
  • Rockstar Games Account (371 reviews)
  • Electronic Arts Video Game (3 reviews)
  • Electronic Arts Battlefield Video Game (2 reviews)
  • Electronic Arts Customer Care (2 reviews)