PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gameloft and Electronic Arts as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gameloft
Electronic Arts

Gameloft and Electronic Arts Overview

Total reviews
69
49
Company responses
0
0
Issues resolved
1
2

Gameloft was first mentioned on PissedConsumer on Jan 22, 2014 and since then this brand received 69 reviews. It is 20 reviews more than Electronic Arts received since Aug 31, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Electronic Arts customer support team than with Gameloft customer service.

Gameloft and Electronic Arts Consumer Ratings

Rank
35 out of 440 in Games and Movies category
52 out of 440 in Games and Movies category
Website
34 in category
49 in category
Customer service
32 in category
62 in category
Diversity of Products or Services
34 in category
59 in category

According to consumer ratings and reviews, Gameloft ranks 17 points higher in the Games and Movies category than Electronic Arts. People gave Gameloft 2.6 stars for Website criterion in Games and Movies category and it is 71 points higher than the worst rated brand in this category. At the same time, Electronic Arts was rated 2 stars for Website criterion in this category and it is 56 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Gameloft has a higher rating than Electronic Arts. Regarding Diversity of Products or Services criterion, consumers gave Gameloft 2.4 stars and it is 68% greater than other in category. Electronic Arts however was rated 1.8 stars and it is 55% worse than other in category.

Gameloft and Electronic Arts Rating Details

Website
2.6 (27 reviews)
2 (10 reviews)
Reviewer's quote

The phone line tells you to go to the website. The website tells you to send an email (and provides no such email address). When you finally hunt down an email and send a screenshot of the purchase (as the site specifically directs you to), an email is sent in response telling you to go to the...

Grant W

since you took over POGO you have declined to fix Scrabble. Ever since you change the format the game sucks... Rarely can anyone play the game through without a fail somewhere. Players complain everyday and nothing is done. One player was accused of lying by one of your so-called customer support...

Linda
Customer service
1.9 (27 reviews)
1.1 (11 reviews)
Reviewer's quote

...When they didn't work I contacted customer support...

Trevor

...That's not customer service, I can not feel they will get improvement in the future with this working attitude. The Product/Service I bought: I bought EA's ipad game 'FIFA 16 Ultimate Team Version 2. 1 for iPad'...

Raniyah
Diversity of Products or Services
2.4 (24 reviews)
1.8 (8 reviews)
Reviewer's quote

I have spent money on Disney kingdoms game repeatedly with no problem but a couple of days ago I bought a chests to get characters and never got them and sent emails to gameloft and they won’t make it right, tell everyone you know to NEVER spend money on any of their games again.

Melinda H

I cannot understand anything the foreigners you have working for you say. I have called dozens of time and no one says anything i can understand. They are good at snowballing me and giving me a of bs. but no help at all.EA in pogo says i have no account, shows me they messed it up. I have been part...

Sandra M

Gameloft and Electronic Arts Pros and Cons

Pros
  • Quality of thier game
  • Fun games
  • Except for the fact that i previously lost all of my progress
  • Video games
  • Sims 2
  • Game theme
Cons
  • Customer service
  • Thier customer servise is to hard
  • Glitchy games
  • Customer service
  • Your customer service
  • Sims 4

Gameloft and Electronic Arts Most Positive Reviews

Top rated reviews
5

I m banned from dungeon hunter 5 when login from anothet laptop.. plz can you make me out of this . i m missing this gam...

5

I've been an avid fan of the Sims. I wanted to re-install the Sims 3. I had the case and the product key, but I lost...

Gameloft and Electronic Arts Most Critical Reviews

Lowest rated reviews
1

Beware of this company and its mobile apps. They will force you to spend money on their games. The BS free to download...

1

SOO EA GAMES NO LONGER SUPPORTS SIMS 2 RUNNING DOWNLOADED GAMES. WELL THIS IS COMPLETE *** WHEN I HAVE SPENT TONS OF $...

Gameloft and Electronic Arts Latest Reviews

Recent published reviews
1

On warplanet online, I purchased several in game packs for $200. When they didn't work I contacted customer support... B...

Read all 69 reviews
1.3

since you took over POGO you have declined to fix Scrabble. Ever since you change the format the game sucks... Rarely...

Read all 49 reviews

Gameloft and Electronic Arts Products and Services

Most reviewed product and services
  • Gameloft March Of Empires Video Game (4 reviews)
  • Gameloft Sniper Fury Video Game (3 reviews)
  • Gameloft Account (3 reviews)
  • Electronic Arts Video Game (2 reviews)
  • Electronic Arts Battlefield Video Game (2 reviews)
  • Electronic Arts The Sims 3 Video Game (1 review)