PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Electrolux as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Electrolux

Whirlpool and Electrolux Overview

Total reviews 1443 267
Company responses 0 0
Issues resolved 13 1

Whirlpool and Electrolux Consumer Ratings

Rank
427 out of 1809 in Appliances and Electronics category
476 out of 1809 in Appliances and Electronics category
Product or Service Quality
358 in category
382 in category
Customer service
266 in category
292 in category
Warranty
281 in category
306 in category
Value for money
359 in category
383 in category

Whirlpool and Electrolux Rating Details

Product or Service Quality
1.2 (414 reviews)
1.1 (95 reviews)
Reviewer's quote

...Its been a week And three hour+ phone calls and I still dont have a service appointment. First guy messed up all my info. Was told I would get a call back within 24 hrs...

Read full review

...On August 24th, a repair person was sent from Ed's Home Appliance Service, who explained that parts had to be ordered (with a 7 day wait). On September 2, 2020 repair service was done. Within three (3) days, the same issue, excessive ice accumulation) reoccured...

Read full review
Customer service
1.3 (390 reviews)
1.3 (85 reviews)
Reviewer's quote

...Customer Service rep, Dave, politely said, "Go scratch. "..

Read full review

...Their customer service is definitely unacceptable though..

Read full review
Warranty
1.4 (347 reviews)
1.3 (71 reviews)
Reviewer's quote

I have a KitchenAid refrigerator that qualifies for the 10 year warranty, the sealed system needs to be replaced. I live in Waterloo, Ontario an area that has 600K population and is 30 minutes from Toronto but whirlpool claims they do not have anyone in my area that can do the repair. My options...

Read full review

...I still have a full 13 months left on my extended warranty and the company says no..

Read full review
Value for money
1.4 (325 reviews)
1.3 (70 reviews)
Reviewer's quote

...A person came from Whirlpool company and did nothing but argued a lot for giving full money of 5770/- Rs. He told one more person will come for remaining work in just half an hour. But the second person has not turned up even till today i...

Read full review

...Wish I had the money to rip this out and replace it with a quality appliance..

Read full review

Whirlpool and Electrolux Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Quality look
  • Never will buy whirlpool again
  • Throwing money away
  • Price
  • Design appeal
Cons
  • Unhelpful customer service
  • Customer service
  • Unresponsive to needs
  • Customer service
  • Poor service
  • No customer satisfaction

Whirlpool and Electrolux Most Positive Reviews

Top rated reviews
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

Read full review
3.8

For the second time in less than one month the lint trap gets pulled out of its position and separates while it goes...

Read full review
5

When the pump stopped working on our 28 year old Whirlpool washer, we purchased a new Whirlpool washer & dryer on...

Read full review
No votes

Whirlpool and Electrolux Most Critical Reviews

Lowest rated reviews
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

Read full review
1

I also bought an Electrolux dishwasher in 2010 and it didn't get the dishes clean & would not dissolve the...

Read full review
1

the ice maker was such a piece of junk they had to redesign it but did not RECALL it so they would not have to pay for t...

Read full review
1


We had a fire in our home in September. According to both the local fire marhall and an independent fire investigator,...

Read full review

Whirlpool and Electrolux Latest Reviews

Recent published reviews
No votes

They have cashed my check but I have not received my filters .... very upset!!

Read full review
1

September 16, 2020
Electrolux Warranty Corporation
10200 David Taylor Drive
Charlotte, NC 28262
RE: Contract #62892465
To Who...

Read full review
1.5

My Kitchenaid Mod KRSC2026506 side by side refrigerator suffered a catastrophic failure of the wiring harness to the...

Read full review
1.3

We ordered the Electrolux washer/dryer pair for the new house around a month ago. We were supposed to get a phone call t...

Read full review

Whirlpool and Electrolux Products and Services

Most reviewed product and services
  • Whirlpool Washing Machine (323 reviews)
  • Whirlpool Refrigerator (300 reviews)
  • Whirlpool Dishwasher (79 reviews)
  • Electrolux Dishwasher (36 reviews)
  • Electrolux Washing Machine (21 reviews)
  • Electrolux Repair (17 reviews)