PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Whirlpool and Electrolux as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Whirlpool
Electrolux

Whirlpool and Electrolux Overview

Total reviews
1275
249
Company responses
0
0
Issues resolved
11
1

Whirlpool was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1275 reviews. It is 1026 reviews more than Electrolux received since Jun 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whirlpool customer support team than with Electrolux customer service.

Whirlpool and Electrolux Consumer Ratings

Rank
312 out of 2896 in Appliances and Electronics category
376 out of 2896 in Appliances and Electronics category
Product or Service Quality
309 in category
331 in category
Customer service
222 in category
252 in category
Warranty
239 in category
258 in category

According to consumer ratings and reviews, Whirlpool ranks 64 points higher in the Appliances and Electronics category than Electrolux. People gave Whirlpool 1.2 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 258 points higher than the worst rated brand in this category. At the same time, Electrolux was rated 1.1 stars for Product or Service Quality criterion in this category and it is 236 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Electrolux has a higher rating than Electrolux. Regarding Warranty criterion, consumers gave Whirlpool 1.4 stars and it is 58% greater than other in category. Electrolux however was rated 1.3 stars and it is 55% greater than other in category.

Whirlpool and Electrolux Rating Details

Product or Service Quality
1.2 (331 reviews)
1.1 (82 reviews)
Reviewer's quote

...Customer service is no help and Whirpool could care less that is product is a joke. It is set up by you to use with alexa and phone. Does not work...

PissedConsumer1723295

Washing machine was purchased Dec 2017. Last week a dime size hole appeared in clothes drum. Repairman stated the hole appeared to be caused by internal heating part that became dislodge causing the hole. He stated that he had never seen this before. Hole was caused from the inside out...But he...

Brian M
Customer service
1.3 (306 reviews)
1.3 (73 reviews)
Reviewer's quote

Stated service will be rended between 6 and 8:p. m today..

Gulianna

...I want to warn other potential consumers about this because they also have very poor customer service..

Lisa W
Warranty
1.4 (280 reviews)
1.3 (61 reviews)
Reviewer's quote

Problem heating first year was serviced problem continued, called repose did you purchase extra warranty? Pissed about quality of product as well as customer service. Not event 21/2 year old yet.

Marlene s

I saw the handwriting on the wall, so I bought the Extended Warranty so that I could at least have them out to "fix" it another time or two before even that warranty runs out. Thing is, everyone was warning me off of buying LG or Samsung since they're Japanese (or Korean?), and supposedly not as...

PissedConsumer1676920

Whirlpool and Electrolux Pros and Cons

Pros
  • I will never buy whirlpool appliance
  • Quality look
  • Design
  • Throwing money away
  • Price
  • Design appeal
Cons
  • Unhelpful customer service
  • Customer service
  • Shabby product
  • Customer service
  • Quality
  • Product quality

Whirlpool and Electrolux Most Positive Reviews

Top rated reviews
5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

3.6

For the second time in less than one month the lint trap gets pulled out of its position and separates while it goes...

Whirlpool and Electrolux Most Critical Reviews

Lowest rated reviews
1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

1

I also bought an Electrolux dishwasher in 2010 and it didn't get the dishes clean & would not dissolve the...

Whirlpool and Electrolux Latest Reviews

Recent published reviews
1

Had kitchen rehabbed 4 years ago. Purchased Whirlpool appliances including a 30” wide, French door, freezer on the botto...

Read all 1275 reviews
1.6

Electrolux appliances are sub standard
Built my house 3 years ago and outfitted the house with Electrolux appliances. Wor...

Read all 249 reviews

Whirlpool and Electrolux Products and Services

Most reviewed product and services
  • Whirlpool Washing Machine (311 reviews)
  • Whirlpool Refrigerator (276 reviews)
  • Whirlpool Dishwasher (72 reviews)
  • Electrolux Dishwasher (35 reviews)
  • Electrolux Washing Machine (21 reviews)
  • Electrolux Repair (17 reviews)