PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Electrolux and Whirlpool as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Electrolux
Whirlpool

Electrolux and Whirlpool Overview

Total reviews
251
1291
Company responses
0
0
Issues resolved
1
11

Whirlpool was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1291 reviews. It is 1040 reviews more than Electrolux received since Jun 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Whirlpool customer support team than with Electrolux customer service.

Electrolux and Whirlpool Consumer Ratings

Rank
379 out of 2620 in Appliances and Electronics category
370 out of 2620 in Appliances and Electronics category
Product or Service Quality
335 in category
315 in category
Customer service
244 in category
228 in category
Price Affordability
360 in category
283 in category

According to consumer ratings and reviews, Whirlpool ranks 9 points higher in the Appliances and Electronics category than Electrolux. People gave Electrolux 1.1 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 243 points higher than the worst rated brand in this category. At the same time, Whirlpool was rated 1.2 stars for Product or Service Quality criterion in this category and it is 263 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Whirlpool has a higher rating than Whirlpool. Regarding Price Affordability criterion, consumers gave Electrolux 1.9 stars and it is 62% worse than other in category. Whirlpool however was rated 2.2 stars and it is 51% greater than other in category.

Electrolux and Whirlpool Rating Details

Product or Service Quality
1.1 (83 reviews)
1.2 (342 reviews)
Reviewer's quote

...I want to warn other potential consumers about this because they also have very poor customer service..

Lisa W

I had an error code on my washer (5 months old) that was NOT in the manual (should have been) and Whirlpool very cleverly has farmed out its customer service to another entity that wants your credit card info to charge you for information that the company didn't provide. Will buy differently next...

Susan T
Customer service
1.3 (74 reviews)
1.3 (316 reviews)
Reviewer's quote

The customer service representatives have been responsive but have yet to resolve this problem and seem satisfied that "the ball is rolling" as they've said. This is a premium product in price and looks only. The company provides below average customer service and way below average durability of...

Justin R

Called the Whirlpool Customer service, still under warranty and confirmed they will send technician come over to repair it on Dec 20th. 2019. Then I took day off to wait for the guy and then I got call from the technician saying that he doesn't have the parts!!!!!!! How ridiculous IT IS!!!! I asked...

Judieth
Price Affordability
1.9 (67 reviews)
2.2 (261 reviews)
Reviewer's quote

...This company only offered 10% off retail price. I can walk in any store and do better then that. I would like my bills paid for on trying to fix the ice maker the last years...

Amy T

In return, we would come to Home Depot and purchase a new front load washer of a different make and would pay any difference in the final price. The store manager stepped up and made it happen just as we had requested. Whirlpool told Home Depot that they we not going to be responsible for the...

John K

Electrolux and Whirlpool Pros and Cons

Pros
  • Throwing money away
  • Price
  • Design appeal
  • I will never buy whirlpool appliance
  • Design
  • Quality look
Cons
  • Customer service
  • Quality
  • Product quality
  • Unhelpful customer service
  • Customer service
  • Shabby product

Electrolux and Whirlpool Most Positive Reviews

Top rated reviews
3.6

For the second time in less than one month the lint trap gets pulled out of its position and separates while it goes...

5

We bought a new Whirlpool over frange microwave from Lowes. After about two years of light use, it quit heating. Th...

Electrolux and Whirlpool Most Critical Reviews

Lowest rated reviews
1

I also bought an Electrolux dishwasher in 2010 and it didn't get the dishes clean & would not dissolve the...

1

I purchased a Whirlpool washing machine this June. Within 6 weeks it was broken. The company told me that the soonest...

Electrolux and Whirlpool Latest Reviews

Recent published reviews
1

Electrolux appliances are beautiful. I will give them that but everything else is awful. Purchased 4 kitchen appliances...

Read all 251 reviews
1

Brand new washer. Does not work, peice of *** No replacment for brand new broken washer. 800$ gone!! 2weeks and still...

Read all 1291 reviews

Electrolux and Whirlpool Products and Services

Most reviewed product and services
  • Electrolux Dishwasher (35 reviews)
  • Electrolux Washing Machine (21 reviews)
  • Electrolux Repair (17 reviews)
  • Whirlpool Washing Machine (312 reviews)
  • Whirlpool Refrigerator (279 reviews)
  • Whirlpool Dishwasher (72 reviews)