PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Thermador and Electrolux as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Thermador
Electrolux

Thermador and Electrolux Overview

Total reviews
66
260
Company responses
0
0
Issues resolved
0
1

Thermador and Electrolux Consumer Ratings

Rank
374 out of 1791 in Appliances and Electronics category
448 out of 1791 in Appliances and Electronics category
Customer service
328 in category
271 in category
Price Affordability
340 in category
382 in category
Product or Service Quality
300 in category
353 in category
Value for money
341 in category
351 in category

Thermador and Electrolux Rating Details

Customer service
1.1 (37 reviews)
1.3 (79 reviews)
Reviewer's quote

...Not only is it not repaired but now 2 gas burners on cooktop that were used to access oven shoot up flames and gas odor fills the kitchen! When I called customer service and repair to report and ask for resolution Tim was a bit put out to have to deal with my issue. BOTTOM LINE NEVER BUY THERMADOR..

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...Poor customer service, rude supervisor with a less than appealing attitude. The only thing they would do for us is give us half off the part. This fix is costing us $400...

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Price Affordability
2 (32 reviews)
1.9 (73 reviews)
Reviewer's quote

When I arrived home, surprise, I had ice but it came with the price of two large gouges in my brand new hardwood floor that said refrigerator rested on. Later on that October 2015 evening, I became familiar with my new friend, a sound I now refer to as the "low purr" that my refrigerator now made...

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...This company only offered 10% off retail price. I can walk in any store and do better then that. I would like my bills paid for on trying to fix the ice maker the last years...

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Product or Service Quality
1.4 (31 reviews)
1.1 (89 reviews)
Reviewer's quote

...Service is always a week and a half out, before they can even look at it. The 8,000. 00 fridge/freezer didnt last 4 yrs..

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...Wish I had the money to rip this out and replace it with a quality appliance..

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Value for money
1.3 (27 reviews)
1.3 (66 reviews)
Reviewer's quote

My $8K+ Thermador Professional 6-burner Dual Range stove needs a new element which is no longer available. So, I have been told there is nothing to do but take it to the dump (see attached photo of otherwise perfect, beautiful $8K stove). I have no other option than to use every blog, chat and...

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...We paid a lot of money to get good products and are realizing now what a mistake this was. My advice to everyone out there: DO NOT buy any Electrolux products..

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Thermador and Electrolux Pros and Cons

Pros
  • I did like it until i was no longer able to use it
  • Products
  • Nice looking
  • Throwing money away
  • Price
  • Design appeal
Cons
  • Product and service
  • Poor quality products that are expensive
  • Poor quality material
  • Customer service
  • Poor service
  • No customer satisfaction

Thermador and Electrolux Most Positive Reviews

Top rated reviews
3.1

I gave a freedom 30” freezer and fridge. The freezer has tape on the instead that can’t be removed. I called Thermador t...

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3.8

For the second time in less than one month the lint trap gets pulled out of its position and separates while it goes...

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3.1

Nobody picked up after I waited on hold for 10 minutes

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No votes

Thermador and Electrolux Most Critical Reviews

Lowest rated reviews
1

We purchased all Thermador appliances for our new kitchen. It took a team of professionals to attempt to install the...

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1

I also bought an Electrolux dishwasher in 2010 and it didn't get the dishes clean & would not dissolve the...

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1

Thermador double wall oven door locked after self clean. Call customer service but all they say is call a local...

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1


We had a fire in our home in September. According to both the local fire marhall and an independent fire investigator,...

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Thermador and Electrolux Latest Reviews

Recent published reviews
1

My $8K+ Thermador Professional 6-burner Dual Range stove needs a new element which is no longer available. So, I have...

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1

WASHER WOULDN'T SPIN REPAIRMAN CAME OUT COULDN'T FIX IT, MONTH LATER DRYER STOPPED WORKING. ONLY HAD ITEMS FOR 17...

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1

First called for repair of my gas Thermador oven on December 31, 2019. After 4 trips and $559 bill it was declared repai...

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2.6

I'm writing you from Brazil. On March 28th 2020 we'vw bought a new refrigerator DB84X, a spacious and expensive refriger...

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Thermador and Electrolux Products and Services

Most reviewed product and services
  • Thermador Refrigerator (15 reviews)
  • Thermador Oven (11 reviews)
  • Thermador Repair (9 reviews)
  • Electrolux Dishwasher (35 reviews)
  • Electrolux Washing Machine (21 reviews)
  • Electrolux Repair (17 reviews)