PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Electrolux and Samsung Electronics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Electrolux
Samsung Electronics

Electrolux and Samsung Electronics Overview

Total reviews
249
821
Company responses
0
0
Issues resolved
1
9

Samsung Electronics was first mentioned on PissedConsumer on Dec 1, 2007 and since then this brand received 821 reviews. It is 572 reviews more than Electrolux received since Jun 14, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Samsung Electronics customer support team than with Electrolux customer service.

Electrolux and Samsung Electronics Consumer Ratings

Rank
375 out of 2894 in Appliances and Electronics category
274 out of 2894 in Appliances and Electronics category
Product or Service Quality
333 in category
253 in category
Customer service
251 in category
246 in category
Price Affordability
351 in category
288 in category

According to consumer ratings and reviews, Samsung Electronics ranks 101 points higher in the Appliances and Electronics category than Electrolux. People gave Electrolux 1.1 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 236 points higher than the worst rated brand in this category. At the same time, Samsung Electronics was rated 1.4 stars for Product or Service Quality criterion in this category and it is 316 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Samsung Electronics has a higher rating than Samsung Electronics. Regarding Price Affordability criterion, consumers gave Electrolux 1.9 stars and it is 62% worse than other in category. Samsung Electronics however was rated 2.2 stars and it is 50% worse than other in category.

Electrolux and Samsung Electronics Rating Details

Product or Service Quality
1.1 (82 reviews)
1.4 (167 reviews)
Reviewer's quote

Washing machine was purchased Dec 2017. Last week a dime size hole appeared in clothes drum. Repairman stated the hole appeared to be caused by internal heating part that became dislodge causing the hole. He stated that he had never seen this before. Hole was caused from the inside out...But he...

Brian M

...com during its product launching last April 25th. May 2019, my problems started. Samsung replaced the tablet but I discovered that the tablet replaced was a 64 GB and not the 128 GB I paid for...

Ashante
Customer service
1.3 (73 reviews)
1.3 (162 reviews)
Reviewer's quote

...I want to warn other potential consumers about this because they also have very poor customer service..

Lisa W

...Samsung blames repair service- repair service blames Samsung. Have to wait an additional 2-3 business days again and again be rescheduled for service. My time off of work and inconvenience is of no concern for Samsung...

Anne d
Price Affordability
1.9 (65 reviews)
2.2 (140 reviews)
Reviewer's quote

...This company only offered 10% off retail price. I can walk in any store and do better then that. I would like my bills paid for on trying to fix the ice maker the last years...

Amy T

I own a Samsung model no 422 washer. It's 6 years old and cost $600.00. About 4 months ago when I went to put the clothes in the dryer the PF code was flashing , I looked the code up and the PF code itmeans the load isout of balance, i pause the machine redistributed the clothes as i did when...

PissedConsumer1636567

Electrolux and Samsung Electronics Pros and Cons

Pros
  • Throwing money away
  • Price
  • Design appeal
  • Tv when it worked
  • Overall product design and ease of use
  • Features
Cons
  • Customer service
  • Quality
  • Product quality
  • Customer service
  • Poor quality poor customer service
  • Way they do business

Electrolux and Samsung Electronics Most Positive Reviews

Top rated reviews
3.6

For the second time in less than one month the lint trap gets pulled out of its position and separates while it goes...

5

Newer buy a samsung product..they give a very poor service to the customers..
Sunil Kumaran
9825200071

Electrolux and Samsung Electronics Most Critical Reviews

Lowest rated reviews
1

I also bought an Electrolux dishwasher in 2010 and it didn't get the dishes clean & would not dissolve the...

1

Samsung Smartcam wifi cam model SNH1011N JUNK! Bought from Costco. Package and inserts state 30 minute setup, but afte...

Electrolux and Samsung Electronics Latest Reviews

Recent published reviews
1.6

Electrolux appliances are sub standard
Built my house 3 years ago and outfitted the house with Electrolux appliances. Wor...

Read all 249 reviews
1.7

Purchased a Samsung S5e tablet on line at samsung.com during its product launching last April 25th.May 2019, my problems...

Read all 821 reviews

Electrolux and Samsung Electronics Products and Services

Most reviewed product and services
  • Electrolux Dishwasher (35 reviews)
  • Electrolux Washing Machine (21 reviews)
  • Electrolux Repair (17 reviews)
  • Samsung Electronics Tv (257 reviews)
  • Samsung Electronics Refrigerator (97 reviews)
  • Samsung Electronics Repair (54 reviews)