PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about ElectroFlip and Swann as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

ElectroFlip
Swann

ElectroFlip and Swann Overview

Total reviews
13
50
Company responses
0
0
Issues resolved
1
0

Swann was first mentioned on PissedConsumer on Dec 10, 2014 and since then this brand received 50 reviews. It is 37 reviews more than ElectroFlip received since Nov 27, 2011.

ElectroFlip and Swann Consumer Ratings

Rank
131 out of 1145 in Gadgets and Accessories category
56 out of 294 in Security and Protection Services category
Website
92 in category
65 in category
Customer service
69 in category
46 in category
Exchange, Refund and Cancellation Policy
132 in category
25 in category

ElectroFlip and Swann Rating Details

Website
2.3 (4 reviews)
1.5 (30 reviews)
Reviewer's quote

Purchased NiteEye mini motion sensor camera in 2014, but didn't attempt to use it until 2017. However, the motion sensor wouldn't work so when the camera was turned on, it would record a video or take a picture continuously, which would soon wear out the battery and the storage capacity. Worked...

PissedConsumer1044739

filed a ticket to have the dvr unit warranty replaced/ repaired Support Inquiry #1136951 (they even misspelled as enquiry )which required website account registration to process and they needed a scan of the purchase receipt (this dvr never functioned properly since initial powerup), lo and behold...

Kensleigh
Customer service
1.8 (4 reviews)
1.3 (32 reviews)
Reviewer's quote

Bought an I track 2 , worked good for one week. Then the battery would die, discussed the problem with them ( Electroflip). Worked with them for about one week, and still couldnt get it to work. They requested I send it back to them. I returned the unit and they said they would fix it, I paid the...

PissedConsumer963185

Customer service and warranty services as well as Tech support are obstructionist in nature. My experience is numerous times on hold waiting for representatives to call me back, and getting more hoops to jump through in return for purchasing a Swann product that turned out to be defective. Now they...

Lou B
Exchange, Refund and Cancellation Policy
1 (4 reviews)
1.5 (28 reviews)
Reviewer's quote

...I called and they said send it back, no problems, get a refund. Their return policy is " 60 days money back, buyer pays return shipping. Get the item you ordered or get your money back...

PissedConsumer587527

Poor quality cameras and rubbish service, I purchased 4 cameras and 1 has issues in 6 months, sent them emails with no replies, called Swann but they dont provide any supports, even my products have warranty, but no technicians or engineers come to repair and no replacement

PissedConsumer1752763

ElectroFlip and Swann Pros and Cons

Pros
No votes
  • Worked as needed before
  • To have an answer at least after 24 hours
  • Solid camera
Cons
No votes
  • Customer service
  • Tech support
  • Warranty policy

ElectroFlip and Swann Most Positive Reviews

Top rated reviews
No votes
5

I have had a couple issues for which I have had to call Swann, three times in fact. All three times, I have had to wait...

ElectroFlip and Swann Most Critical Reviews

Lowest rated reviews
1.3

Bought an I track 2 , worked good for one week. Then the battery would die, discussed the problem with them (...

1

Tried to call Swann 4 times each time there was 25 to 38 callers ahead of me. Waited when they came to work, got...

ElectroFlip and Swann Latest Reviews

Recent published reviews
1.8

Purchased NiteEye mini motion sensor camera in 2014, but didn't attempt to use it until 2017. However, the motion...

Read all 13 reviews
1

We have changed the monitor twice n we cannot use it. Not cheap n we cannot use them or buy new ones. UghSad

Read all 50 reviews

ElectroFlip and Swann Products and Services

Most reviewed product and services
  • Electroflip Niteeye Mini Surveillance Cameras (1 review)
  • Electroflip Itrack 2.0 Gps Tracker (1 review)
  • Swann Technical Support (9 reviews)
  • Swann Security System (9 reviews)
  • Swann Surveillance Cameras (7 reviews)