PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Eleaf and Wismec as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Eleaf
2.0
Wismec
1.2
Eleaf
Wismec

Eleaf and Wismec Overview

Total reviews 19 2
Company responses 0 0
Issues resolved 0 0

Eleaf and Wismec Consumer Ratings

Rank
101 out of 391 in Cigarettes and Tobacco category
152 out of 391 in Cigarettes and Tobacco category
Exchange, Refund and Cancellation Policy
107 in category
166 in category
Customer service
114 in category
174 in category
Product or Service Quality
111 in category
173 in category
Value for money
65 in category
168 in category

Eleaf and Wismec Rating Details

Exchange, Refund and Cancellation Policy
1.3
(10 reviews)
1
(2 reviews)
Reviewer's quote

I was sent a defective I stick sent an email requesting either a refund or exchange and havent heard from the eleaf us company at all. $36 donation..

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The shop would not exchange because the mod company Wismec wanted the end user to send a video of the issue, original receipt, original box . So I sent all of this to Wismec and a couple days later they responded asking me what country I live in, I replied USA. 24 hours later another reply asking...

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Customer service
1.1
(10 reviews)
1
(2 reviews)
Reviewer's quote

I have tried to reach customer service via an email thread being given request numbers 118710 and 118806. I was told I could return the product for credit toward my next purchase, but Ive not been able to get a response since the return and no credit has been applied to my account. Im only trying...

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Number that was given from them is no longer in service email direct and no response back three days ago..

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Product or Service Quality
1.7
(9 reviews)
1
(2 reviews)
Reviewer's quote

Have not received my order it has been over 2 weeks I have ruined out I dont to go to a store i have expected better service bhbnbccjnkbcdtu in. Fioj..

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No items

Value for money
2.6
(7 reviews)
1
(2 reviews)
Reviewer's quote

...don't order unless you just want to donate your money..

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No items

Eleaf and Wismec Pros and Cons

Pros
  • Produce much of the vape market
  • Price
  • Need good customer service
No votes
Cons
  • No to go with problems
  • Need fast service when things go wrong
  • I like eleaf
No votes

Eleaf and Wismec Most Positive Reviews

Top rated reviews
4

The firing button for some reason stayed stuck and it melted the mod

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No votes
No votes
No votes

Eleaf and Wismec Most Critical Reviews

Lowest rated reviews
1

I was sent a defective I stick sent an email requesting either a refund or exchange and havent heard from the eleaf us...

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1

Number that was given from them is no longer in service email direct and no response back three days ago

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1

Is there a phone number for eleaf in the US ? they have a company in Irvine cal.i have a product question and would...

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1.3

I bought a vape mod from a local shop and the LED screen stopped working around the 20 day mark. The shop would not...

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Eleaf and Wismec Latest Reviews

Recent published reviews
No votes

No one answered the phone, I'm having a hard time getting a hold of someone. It's a good product but it doesn't really...

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No votes
No votes

Dont Mod quick working no help from eleaf kept changing coil cleaned contacts changed wattage still says no coil

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No votes