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  • 1 ISSUES RESOLVED
  • 126 TOTAL REVIEWS
  • $43.5K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.3
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Easy to set up 1
  • When they did not inadvertantly strand me in nyc for 4 hours 1

Customers don't like

  • Poor telephone customer service4
  • Being forced to use this company by fidelity2
  • How they say one thing and mean another2
  • Lies to get you to sign up2
  • No call from the company until after they damaged my credit2
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1313 TOTAL REVIEWS
  • $560K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.4
Customer service
Staff
Website
Reliability
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Text messages notifying you of current bal 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service19
  • Mishandling of funds8
  • Customer service7
  • Blocked account6
  • Misleading activation information5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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