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  • 1 ISSUES RESOLVED
  • 152 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $4.2K AVERAGE LOSS
1.3
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Lower interest rates 1
  • Easy to set up 1

Customers don't like

  • Poor telephone customer service6
  • Described in complaint3
  • Phone support2
  • No consumer protection2
  • No call from the company until after they damaged my credit2
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Netspend

Cards
  • 9 ISSUES RESOLVED
  • 1423 TOTAL REVIEWS
  • $570K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.5
Customer service
Staff
Reliability
Website
Diversity of Products or Services
  • Direct deposit 9
  • Ease of use 7
  • Send a new card fast 4
  • Frustrating 4
  • That you receive your money 2days early 3

Customers don't like

  • Zero on customer service12
  • Poor customer service9
  • Mishandling of funds7
  • Lack of concern and timeliness6
  • Blocked account6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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