PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Elagoon Digital and Top3 Media as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Elagoon Digital
Top3 Media

Elagoon Digital and Top3 Media Overview

Total reviews
26
19
Company responses
0
0
Issues resolved
0
0

Elagoon Digital was first mentioned on PissedConsumer on Oct 31, 2015 and since then this brand received 26 reviews. It is 7 reviews more than Top3 Media received since Jul 9, 2015.

Elagoon Digital and Top3 Media Consumer Ratings

Rank
39 out of 385 in Web Design and Development category
70 out of 385 in Web Design and Development category
Staff
35 in category
140 in category
Customer service
28 in category
149 in category
Reliability
32 in category
129 in category

According to consumer ratings and reviews, Elagoon Digital ranks 31 points higher in the Web Design and Development category than Top3 Media. People gave Elagoon Digital 2 stars for Staff criterion in Web Design and Development category and it is 109 points higher than the worst rated brand in this category. At the same time, Top3 Media was rated 1 stars for Staff criterion in this category and it is 4 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Elagoon Digital has a higher rating than Top3 Media. Regarding Reliability criterion, consumers gave Elagoon Digital 1.9 stars and it is 78% greater than other in category. Top3 Media however was rated 1 stars and it is 89% worse than other in category.

Elagoon Digital and Top3 Media Rating Details

Staff
2 (19 reviews)
1 (11 reviews)
Reviewer's quote

My team partnered with Elagoon Digital to implement an inbound marketing program for the company. My objective was to select a range of executive placements, including in-house legal and compliance roles. Elagoon Digital handled the job smartly and developed an optimized website for my company....

Asitava B

Finally another staff told me she was overseas. Then shouldn't she have told me that the day I signed up with her? Ok, she said she pass the case to her colleague till she got back, but her colleague copied my logo, changed the colour and returned it to me. Worst thing was they couldn't understand...

Makaylee
Customer service
2.1 (18 reviews)
1 (11 reviews)
Reviewer's quote

...They understood that a simple feature can earn a business customer preference over its competitors. Also, my website reduces bounce rates it is important to make the user experience as smooth and helpful as possible. The designers and developers are also true professionals...

Allen S

They are prompt in collecting money but after that, you do not get any after sales service. And once your website goes live and if you ever need any assistance, they will tell you they do not give anymore assistance once your website is live but yet, they are keen to collect your yearly fee to...

Doshia
Reliability
1.9 (17 reviews)
1 (12 reviews)
Reviewer's quote

They call to refund me 299 that I paid them becuz theyre going out of business, but I never paid them anything. He tried hard to make me believe that I had paid them. When I told him I'm not going to keep looking because I know I didnt pay them, he hung up on me. Red flags all over the place.

PissedConsumer1304838

DIshonest marketing and poor delivery of product. Not only are they not responsible, they are horrible in their behaviour towards you.

PissedConsumer1669674

Elagoon Digital and Top3 Media Pros and Cons

Pros
  • Good commication
  • Quality of work
  • Customer service and payment method
  • Constant excuses
Cons
  • Unreliable
  • Service and commitment
  • Payment mode
  • Irreponsible
  • Poor project management
  • No communication between their design and development teams

Elagoon Digital and Top3 Media Most Positive Reviews

Top rated reviews
5

Campbells Consultancy OH&S Pty Ltd. was looking for a website that could have all the essential features not only to...

5

My name is Dmitry Minkov. I am an entrepreneur and running my company, we are a consulting firm based in Singapore speci...

Elagoon Digital and Top3 Media Most Critical Reviews

Lowest rated reviews
1

One of the guys from Elagoon Digital called my business as i run a furniture shop in Sydney and they sold me an E commer...

1

Agree as we are also another victim.
How I wish I have read all these bad reviews before we signed our contract with the...

Elagoon Digital and Top3 Media Latest Reviews

Recent published reviews
4.3

My team partnered with Elagoon Digital to implement an inbound marketing program for the company. My objective was to se...

Read all 26 reviews
1

DIshonest marketing and poor delivery of product. Not only are they not responsible, they are horrible in their...

Read all 19 reviews

Elagoon Digital and Top3 Media Products and Services

Most reviewed product and services
  • Elagoon Digital Customer Care (8 reviews)
  • Elagoon Digital Web Development (7 reviews)
  • Elagoon Digital Web Design Service (3 reviews)
  • Top3 Media Web Design Service (4 reviews)
  • Top3 Media Domain Service (3 reviews)
  • Top3 Media Web Development (3 reviews)